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Kirigami Magento Reset Password page display issues.

    • Matt's Avatar
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • If you want to leave it disabled I'll test
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  • Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • Hi,

      I can't leave it disabled.

      I tested with it disabled and it made no difference what so ever.

      It is the theme not displaying the correct layout that is the problem.

      Thanks,

      Chris
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • It works fine for me in one of my sites... the only difference I saw was that I was using the default link whereas you're converting it to a tracking link... I can't take step 2 if I can't take step 1

      //I'd also request that you disable all cache items for the test as well
    • Last Edit: 8 years 6 months ago by Matt.
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  • Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • Hi,

      I have replicated on the test site: shd.rick-cj.com

      The Mandrill email settings are disabled.

      Thanks

      Chris
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • Thank you, I will try and look at this later today.
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • I registered and submitted a forgotten password request and haven't gotten an email for either event yet... I'll check my inbox again in 15 minutes and post back if I received either.
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • ok, I got the emails... can I get an admin login to the test site?
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • as long as:

      RokMage Layouts > Store Layout Overrides > Enable Layout Overrides: is set to Yes, and 2-column is set to No, the 3 col layout should load always...

      as long as there's no Layout Updates overriding it or it isn't modified in the local.xml file... and the local.xml file isn't malformatted...

      on your site it's intentionally loading the 1 col layout for whatever reason on that password reset page... it's not that the output is broken or anything, Magento is selecting the 1 col layout
    • Last Edit: 8 years 6 months ago by Matt.
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  • Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • Hi,

      The settings are correct and there should'nt be a local override.

      Login in secure area.

      Kind regards,

      Chris
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    Re: Kirigami Magento Reset Password page display issues.

    Posted 8 years 6 months ago
    • Can I get FTP details too please?
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