Kirigami Magento Reset Password page display issues.
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- Chris Rickards
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I have just found out from a customer that the password reset page doesn't show correctly:
www.clipular.com/c/5705353751166976.png?...O1ixxXS4O6Hm6TxDWwz8
It seems to be using the default 1page template and not the kirigami template.
Can anyone point me in the right direction please?
Kind regards,
Chris
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- Matt
- Preeminent Rocketeer
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It's working on our Demo
demo.rockettheme.com/live/magento/kiriga...ount/forgotpassword/
Do you have any 3rd Party extensions installed that interact with Customer Accounts in any way? Try disabling all 3rd party extensions - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Chris Rickards
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- Posts: 57
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Hi Matt,
It works for the initial request.
It’s when you click the link in the email and go to the site to enter a new password that it doesn’t display correctly.
Kind regards,
Chris
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- Matt
- Preeminent Rocketeer
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I'm honestly not sure if we're able to Override that...
Send me a link to your site...
Can I register an account or does that have to be done manually? - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Chris Rickards
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Hi Matt,
swallowhealthydiet.com
You can register as it's a consumer website.
Kind regards,
Chris
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- Matt
- Preeminent Rocketeer
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- Can you disable your mandrillapp thing that delivers you emails from your Mage store so that the password reset link isn't converted into a tracking link? I think that may be messing it up. I tested on one of my sites and it loads the 3 column layout correctly
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Chris Rickards
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Hi Matt,
I don't think that has anything to do with it, but have disabled anyway and it is still the same.
Kind regards,
Chris
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- Matt
- Preeminent Rocketeer
- Posts: 22059
- Thanks: 3191
- messin' with stuff
- Can you leave it disabled so I can test?
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Chris Rickards
- Rocketeer
- Posts: 57
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Hi Matt,
Unfortunately, if I leave it disabled the default settings cause the emails to bounce.
I can confirm the link send you to the same place and the same issue with the layout.
Kind regards,
Chris
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- Chris Rickards
- Rocketeer
- Posts: 57
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Hi,
Any luck with this?
Thanks,
Chris
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