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Could not connect to the database. Connector returned number: Could not con

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  • Could not connect to the database. Connector returned number: Could not con

    Posted 8 years 8 months ago
    • DEar all,

      I cannot instal my Rockettheme template (SALIENT) ... when in the 2nd step I cannot next. just show:

      "Could not connect to the database. Connector returned number: Could not connect to MySQL."

      could anyone could help me?

      regards
    #1314410
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    • Web Designer/Developer

    Re: Could not connect to the database. Connector returned number: Could not con

    Posted 8 years 8 months ago
    • You need to ask you host about this. Either the mysql details that you entered are incorrect or your phost requires you to use a specific url to access mysql (i.e. not "localhost").

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1314496

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