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the updates for Joomla and Gantry no longer work anymore

  • the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Hi from Berlin,

      the updates for Joomla and Gantry no longer work anymore


      Joomla Update:
      Warning

      JInstaller: :Install: Error SQL Duplicate entry '802' for key 'PRIMARY'
      Files Update: SQL error file DB function failed with error number 1062
      Duplicate entry '802' for key 'PRIMARY'
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    • Kat05
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    Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Hi,

      it's known that Gantry updates do not yet work on Joomla 3.7, please see here: github.com/gantry/gantry5/issues/1971#issuecomment-297379073

      regarding your other issue, that seems to be a Joomla core issue and I suggest that you post on their forum or bug tracker, so that they can look into it asap.
    • Kat05 / QA Lead & Support / Germany
  • Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Hello,
      I do not know what a bug tracker post is.


      The menu has now disappeared

      Www.oberhavel-bauernmarkt.de

      (The menu selected is empty!
      The menu that has been selected is is empty. Before you can start using the Menu Editor, you need to have at least one menu item assigned to the menu)
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    Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Here is a link to the joomla.org forum where you can ask about the error you're seeing under > Components > Joomla update (in your first screenshot) forum.joomla.org/

      Regarding the menu issue, please feel free to post your site link and super admin details into the 'secure' tab of the reply screen. then our team can take a closer look at your site.
    • Kat05 / QA Lead & Support / Germany
  • Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
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    Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Hi again,

      the menu issue seems also to be a core Joomla issue, when I am in your Joomla admin and try to open any of the menus via > Menus > Bauernmarkt for example, then I see the same error. I suggest you post that into the joomla.org forum as well.
    • Kat05 / QA Lead & Support / Germany
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    • Kat05
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    Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Btw, how did you update Joomla and what was your previous version? When I visit your Admin > Extensions > Manage > Database, there are a lot of database errors.
      You could try to use the 'Fix' button there, but maybe take a backup first.
    • Last Edit: 7 years 6 months ago by Kat05.
    • The following users have thanked you: Dr Oliver Brock

    • Kat05 / QA Lead & Support / Germany
  • Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • The database has not been updated. The fix button could be repaired.
      Thank you for your help :-)
    • Last Edit: 7 years 6 months ago by Angelo Hentzschel.
  • Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Had the same issue after updating tonJoomla 3.7, fixing the database worked fine and website menu is there again!
  • Re: the updates for Joomla and Gantry no longer work anymore

    Posted 7 years 6 months ago
    • Had the same issue and fixing the database worked. Will the templates (mine is requiem) be updated to be fully compatible to Joomla 3.7 soon?

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