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SOLVED Message for Accounting

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  • SOLVED Message for Accounting

    Posted 7 years 11 months ago
    • Hello RT Accounting,

      I tried sending this via the "Contact Form" with the tic tack toe verification... I is NOT working. It will not accept my correct tic tack toe verifaction, or it returns a ERROR page text.

      Here's my inquiry:

      Hello RT,

      I was hoping I could find some way to discount my yearly developers subscription, as I've been able to do with recent renewals. Are there any more discounts available for me as a long time subscriber? My account is up for renewal on July 11th and I would like to continue working with your great service.

      Thanks in advance for anything you can do to help me.
    • Last Edit: 7 years 11 months ago by Clayton @ ShockoeStudios.com.
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    Re: Message for Accounting

    Posted 7 years 11 months ago
    • I've asked our support department to reply to you.

      Regards, Mark.
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    Re: Message for Accounting

    Posted 7 years 11 months ago
    • This message contains only secure information that is visible to Clayton @ ShockoeStudios.com, moderators and administrators
    • Last Edit: 7 years 11 months ago by Kat05.
    • Kat05 / QA Lead & Support / Germany
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  • Re: Message for Accounting

    Posted 7 years 11 months ago
    • The issue here is putting <Name -SPACE- @ -SPACE- Name> in the name field returns error: “local address contains control or whitespace”.

      So if you put Reggie @ Simmons, Reggie@ Simmons, Reggie @Simmons, it will error out because of the whitespace. Reggie@Simmons works fine though. Sorry for the confusion and any frustration that was caused. I have responded to your inquiry.
    • Last Edit: 7 years 11 months ago by Reggie Simmons.
    • Kind regards,
      Reggie

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