Cannot upload Pics and cannot open subfolders in Media folder
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- Rainbow
- Newbie
- Posts: 10
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Hi
Few weeks ago all Themes get this problems
1) Cannot upload Pics and cannot open subfolders in Media folder
2) New name came instead of DEFAULTS (GANTRY5_PLATFORM_PARTICLE_DEFAULTS)
I have try update WP version, change Gantry Version, php Version, Theme Version installing latest ones like Fluent
Nothing work
Ty - Last Edit: 5 years 7 months ago by MrT.
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- MrT
- Preeminent Rocketeer
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- Web Designer/Developer
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Please don't post general correspondence in the secure tab otherwise other members cannot see what you wrote. Only use the secure tab for confidential information such as passwords and logins. I have edited your post to correct this.
Please would you post your URL, admin id and pswd in the secure tab of your post and I'll have a look for you.
Please post your FTP logon, password and FTP URL in the secure area of your post.
It sounds like a permissions issue to me.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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ftp details only give me access to an empty directory with just .ftpquota in - please check user and authorise it to see the correct directory.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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You didn't give me a username to log into Cpanel - only a password?
Please note that your Acronym template is way out of date on v1.0.1 and the current version is v1.0.5 - so you should backup and update this.
Have you been editing langauge files (PO files) because either the language file does not exist or it has been corrupted.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Rainbow
- Newbie
- Posts: 10
- Thanks: 0
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13481
- Web Designer/Developer
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Ok, so I installed Gantry 5 latest versions and that fixed a lot of your corruptions. But you still haven't update Acronym to the latest version as I asked - please backup your site and do so.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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