RocketTheme - TOPIC: Acronym crashing Mobile Chrome Browser on animation (1/2)

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- JasonC
- Sr. Rocketeer
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Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- as the tittle sugests tested on multiple phones from different manufactures. Acronym theme animation crashes the browser and you get the aww snap page afyer about 15 seconds on the page. This bug is only happining on the pages where the animation is present.
#1416541
- Damir
- Preeminent Rocketeer
- Posts: 22450
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- Web Developer
Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- Can i get URl of the page, please.
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
#1416547
- JasonC
- Sr. Rocketeer
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Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- demo.rockettheme.com/live/joomla/acronym/
#1416556
- Reggie Simmons
- Preeminent Rocketeer
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Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- iOS or Android?
- Kind regards,
  Reggie
  
  Learn to code for free.
  www.freecodecamp.org
#1416661
- JasonC
- Sr. Rocketeer
- Posts: 117
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Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- Android.
  
  I dont have a website with this template installed to be more clear. I was interested in the template and was having the issue on the demo web page.
#1416810
- MrT
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Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- For what it's worth - I just tried the demo on my android device using Chrome and I don't see any issue at all - everything works as it should.
  
  But I didn't understand what "aww snap page afyer" meant anyway?
  
  Regards, Mark.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
#1416819
- JasonC
- Sr. Rocketeer
- Posts: 117
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Re: Acronym crashing Mobile Chrome Browser on animation

Posted 5 years 1 month ago
- Go to the home page and let it sit there for a few minutes. After about 2 minutes with the animation the page crashes.
#1416829
- JasonC
- Sr. Rocketeer
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Re: here is a video of the error happening on animation

Posted 5 years 1 month ago
- here is a video of the error happening (hiding this from guests and will delete after problem is solved)
  
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#1416833
- Damir
- Preeminent Rocketeer
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Re: here is a video of the error happening on animation

Posted 5 years 1 month ago
- What phone is that? I tested on my Samsung S7 with Chrome and it works no aww snap page it just works. Did you check on any other phone?
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
#1416844
- MrT
- Preeminent Rocketeer
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- Thanks: 13482
- Web Designer/Developer
Re: here is a video of the error happening on animation

Posted 5 years 1 month ago
- I left that page open on my Android Chrome device overnight and it was still working this morning.
  
  I can only suggest that this is something to do with your device running out of memory and possibly a memory leak on particle.js (which RT did not develop - developers site is here https://vincentgarreau.com/particles.js/ ).
  
  Regards, Mark.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
#1416876