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Anarcon fatal error 500

    • Huzaifah's Avatar
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    Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • I am getting these two errors on Anarcon template:

      Notice: Trying to get property of non-object in /home/jtrmedia/public_html/libraries/gantry/gantry.php on line 421

      Fatal error: Call to a member function init() on null in /home/jtrmedia/public_html/templates/rt_anacron/error.php on line 16

      Please take a look and guide as to how to remove them and get the website up again

      Regards
    • MrT's Avatar
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • I can't take a look since you didn't provide a link.

      Also your Anacron membership has expired.

      That error is because you have upgrade PHP version and have not updated Gantry, Anacron, and RT extensions to latest versions. You will need a current membership to be able to download the latest version of Anacron.

      I assume that you are using Gantry 4? Be sure to update Gantry 4 and use the Gantry 4 version of Ancron - your should not use the Gantry 5 versions if you previously had the Gantry 4 versions installed.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Huzaifah's Avatar
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • Sorry this link is here:
      www.jtrmediahouse.com

      Please take a look as we haven't upgraded the gentry 4 version
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • Yep, that's the problem - you've updated PHP version but you are on Gantry 4.1.35 (latest is 4.1.43) and Anacron 1.5 (latest version is 1.9).

      Regards, Mark.
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • Can it be revert back to previous Php version and previous gentry version so the website could be up for a the time being.
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • You would have to ask your hosting company. If you didn't do the update of PHP version yourself it's likely that they did it (a lot of hosts are forcing PHP updates). You would have to look on your hosting account to see if there's an option to use a lower PHP version.

      Regards, Mark.
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • Yes there is a "MultiPHP Manager" tool to change the PHP. But here I could only lower it to Php 5.5
      which version is suitable for Anarcon Old version
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • I'd suggest PHP 5.6.x - you might even get as high as PHP 7.0.x but proably not much higher.

      Regards, Mark.
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • Thanks for your prompt support. Could you tell me what php version is needed for Anacron 1.5?
      Thanks
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    Re: Anarcon fatal error 500

    Posted 1 month 2 weeks ago
    • I just did? PHP 5.6.x

      Regards, Mark.
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