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Unable to install updates

    • Momchil's Avatar
    • Momchil
    • Newbie
    • Posts: 3
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    Unable to install updates

    Posted 1 year 5 months ago
    • Hello,

      I am unable to install any updates or to add install from web tab. I am getting this as a message:

      Warning
      Update: :Extension: Could not open appscdn.joomla.org/webapps/jedapps/webinstaller.xml
      Error connecting to the server: 403

      Can you please help?

      Thank you
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: Unable to install updates

    Posted 1 year 5 months ago
    • Nothing to do with us - that's a Joomla web address so you need to ask them. But 403 is invalid permissions.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Momchil's Avatar
    • Momchil
    • Newbie
    • Posts: 3
    • Thanks: 0

    Re: Unable to install updates

    Posted 1 year 5 months ago
    • Well I do not have this problem on any of my other web sites ... same server same everythingm just on this one... Surely it is not a problem with Joomla
    • Last Edit: 1 year 5 months ago by Momchil.
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: Unable to install updates

    Posted 1 year 5 months ago
    • look at the url appscdn.joomla.org and you are getting a 403 error on accessing that link.

      Also if you try that link in a browser it works. so perhaps you have a firewall blocking you accessing that link.

      Either way it's nothing to do with any RT products or programs.

      Regards, Mark.
    • The following users have thanked you: Momchil

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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