Cant download templates new account!!
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- I have paid for one Year for Rocket Theme and paid already through 2CO. But i cant download templates, it works just the first time i login, now all i see are path, someone can help me please??? :-X
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- Andy Miller
- Preeminent Rocketeer
- Posts: 9919
- Thanks: 96
- Web Kahuna
- Try logging off and back on. If that doesn't work please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it., and they will take care of it for you.
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thanks andy already try this but, still have the same problem , already send the mail, my problem is that i have to customize a template for tomorrow
, that´s why a decide to join. can you help me?? grettings..
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- Andy Miller
- Preeminent Rocketeer
- Posts: 9919
- Thanks: 96
- Web Kahuna
- Not seeing any emails from "Viviana Gonzalez" in our support inbox.
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- the mail is from rafael.bplata the same i use to join and payment procedure.
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- SteveB
- Sr. Rocketeer
- Posts: 126
- Thanks: 0
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Obviously I don't know what your exact issue is, but I have always had a problem downloading from this and many other Joomla sites.
Each time I want to download a template or extension, my iGetter Download Manager won't start the download, ever !!!
So basically I need to put iGetter in the trash each time I want to download, and let the browser download manager do the job, then when the download is finished I put iGetter back in my Applications folder.
Weird I know.
Don't know if its a J1.0 issue or whatever else.
Hope that might help. -
Lawn Care Guide
Lawn Forum
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- Umadevi Baeko
- Newbie
- Posts: 1
- Thanks: 0
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Viviana Gonzalez wrote:
I have paid for one Year for Rocket Theme and paid already through 2CO. But i cant download templates, it works just the first time i login, now all i see are path, someone can help me please??? :-X
I have the same problem. No Solution??
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- Andy Miller
- Preeminent Rocketeer
- Posts: 9919
- Thanks: 96
- Web Kahuna
- Again, email support you will get a response, I guarantee. Also check to see if your payment failed, this could be the issue. Cheers.
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- David Crespo
- Newbie
- Posts: 12
- Thanks: 2
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I also cannot download a templete and have renewed my subscription. Every time I try to download photon template, just before endind the download I get a fail message from the browser...
I'm trying to download from> www.rockettheme.com/joomla/templates?tas...&downloadid=f4016d13
Thanks
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