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Contact Us Form

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  • Contact Us Form

    Posted 16 years 7 months ago
    • Hi...Newbie here,
      I'm muddling through my self education ok I think. Learned quite a bit and getting more fluent with the menus. But I can't seem to get my head around the Contact Us Form. It seems that the module is designed to maintain a list of contacts, rather than providing an interface for an anonymous user to communicate with the administrator of the site.

      I created a Contact Us Category and configured the Contact Us form...then created a Contact Us menu item, and it seems to work fine. I filled the blanks out, put in one of my email addresses, and ticked the little box that says that I want a copy sent to me. But my Administrator email account receives no email...and my other email account receives no confirmation email.

      It's as if it is a dead page. Am I thinking about this wrong?
    #233541
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: Contact Us Form

    Posted 16 years 7 months ago
    • In the Global Configurations make sure your mail settings are compatible with your ISP.

      A broad statement, but if one doesn't work, the other usually does.
    • Thanks,
      jim
    #233558

  • Re: Contact Us Form

    Posted 16 years 7 months ago
    • I tried all three settings...to no avail. I'm starting to think that Godaddy wants me to purchase SMTP service before it'll work. I think I'll call them tomorrow and see what they think.

      Thanks for the help
      John
    #233562

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