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Problem with FTP and Joomla HELP!

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  • Problem with FTP and Joomla HELP!

    Posted 15 years 11 months ago
    • I'm at my wits end and thought maybe someone here would know how to help. I'm not really sure how to even go about explaining the problem.

      Here are some specs:

      I have 2 sites
      Both use godaddy for their domains
      Both share the same godaddy hosting account
      One site is in the hosting root
      One site is in a subfolder inside of the root
      Both use templates from Rockettheme.com
      Both use Joomla pack 2.2 for backups
      I use both Cyberduck and Fetch as FTP (have tried both FTP and SFTP, with SSH)

      Basically, I upload my site through my ftp and everything loads and works perfectly. Then, after about 5 minutes, the site no longer loads. Nothing was changed, the site just stops loading.

      Can somebody tell me what might be going on here?

      Thanks
    #331880

  • Re: Problem with FTP and Joomla HELP!

    Posted 15 years 11 months ago
    #331881

  • Re: Problem with FTP and Joomla HELP!

    Posted 15 years 11 months ago
    • Hey Sam,

      Thanks for the quick reply. Which config file are you referring too? I'm sorry all of this is very new to me. What would I go about changing in it?

      Just to reiterate, the site uploads, restores (via joomlapack 2.2), and loads correctly in the browser. BUT... then, after about 5 minutes, the site just stops loading and all I get is a blank page, no error or anything. It won't let me get into the administrator page either, so I can't access the frontend or the backend.

      I used to think it would stop loading after I changed something. But then I did test where I did nothing after I uploaded, and sure enough the site stopped loading regardless.
    #332016
    • JEM's Avatar
    • JEM
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    Re: Problem with FTP and Joomla HELP!

    Posted 15 years 11 months ago
    • Are you restoring from local host to a site?

      Restore is for localhost to localhost, site to site.

      If you want to work on your local host them move your work, you need to do a back up and run the installer on the site.

      As a test, try running a backup, uploading the zipped installer to your host, extracting to a subdirectory and running the installer.

      You'll need to create a new database for this.
    • Thanks,
      jim
    #332137

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