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  • Subscriptions

    Posted 15 years 6 months ago
    • Hi There

      I had a membership subsricption which has expired, and I have noticed that I now have no access to the support forum for the template that I purchased. It seems a little unfiar to have to maintain a subsription in order to access the forum. Perhaps you should look at the model emplyed by joomlabamboo.com, where, as a previous member, I still have access to the forums for help.

      I am using hivemind, and am in need of some help. Some suggestions would be appreciated. Thanks
    #401593
    • Terp's Avatar
    • Terp
    • Elite Rocketeer
    • Posts: 1720
    • Thanks: 23

    Re: Subscriptions

    Posted 15 years 6 months ago
    • I have an affinity for HiveMind; what kind of question do you have? :)
    #401624

  • Re: Subscriptions

    Posted 15 years 6 months ago
    • Hi Terp, thank you for your response. I think I might be missing something, but I can only load modules to the "tab" positions (user 7-11) if I have activated roktabs. I was under the impression that if I loaded any module to those positions it would automagically render the tabs. Withour roktabs, nothing shows & the tutorial on the template demo is a bit thin. :)

      Regards, Sebastian
    #402951

  • Re: Subscriptions

    Posted 15 years 3 months ago
    • Hi Terp, has your affinity for Hivemind come across the follwing issue:

      When I creat a "seperator" menu item, the menu item jumps up & out of line with all the other menu items?

      Any ideas, thanks in advance

      PS: Joomla 1.5.15
      hivemind 1.5.5
      PHP 5.2.9
    #455418
    • Terp's Avatar
    • Terp
    • Elite Rocketeer
    • Posts: 1720
    • Thanks: 23

    Re: Subscriptions

    Posted 15 years 3 months ago
    • Yea, that sounds familar...been awhile since I played with HiveMind, but I do remember this.

      I think the work around I used was to set the menu item up as an 'external link' and use a '#' for the URL...
    #455501

  • Re: Subscriptions

    Posted 15 years 3 months ago
    • Hi Terp

      Thank you for your response, it worked. seems to be a bug, but I cannot report it because of the way subscriptions works. Thanks again
    #455823
    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
    • Thanks: 4

    Re: Subscriptions

    Posted 15 years 3 months ago
    • When you purchase a membership you are:

      A: purchasing a specific number of entitlements.

      B: subscribing to the template specific forums for a determined amount of time.

      You are not purchasing a template with unlimited support, as you have access to the download area and can download any and all templates during your subscription period.

      If you want continued support in template specific forums, your subscription has to be current, as described here: www.rockettheme.com/ at the bottom of the page under 'Terms of Service'.
    • Thanks,
      jim
    #455846

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