If the 'Need Help' tab is to be blank, except for the sub-catagories below it, you might try just putting a 'Placeholder' as a menu button with a 'Need Help' title instead of what you have now. People are directed to an empty page if they click on 'Need Help' - unless that will be filled in later.
Thank you for the response. Yves, I looked at browsercamp and couldn't replicate the problem. Thank you for the link. I will put it in my toolbox. What an awesome resource.