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Rocketlauncher installation not allowing admin login

    • Clikz Design's Avatar
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    Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • I have instaled, as I have dozens of times, with rocketlauncher. Today I downloaded fresh files for Krakern ant Etherial zI have tried to install both. the install goes fine, but when I attempt to login to administrator I cannot, I have checked and recheced user name and password, it is not that, just cannot login. Any ideas?
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • use a super simple password.... no special characters... might be some database encoding issues or something... after the install and you get logged in you should be able to change your password...

      that's what I would try first...
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • Thanks - I tried admin, and nothing.
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • are you getting a normal "password mismatch" Joomla error when you log in? Take a screenshot. How are you creating the database?

      Try changing the password directly in the db: docs.joomla.org/Resetting_a_user_passwor...etting_in_PhpMyAdmin
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • It is actually no response. I enter the Username and password and the page flickers and does nothing. I created the databes in CPanel. I have been using Rockettheme for 8 years and never had an issue before.
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • Is this a new host/new server as compared with your previous installs? Are there any errors in Console?

      Chrome: Settings > More Tools > Developer Tools > Console
      Mozilla: Settings > Developer > Web Console

      What version of PHP... and how much PHP Memory? Ask your host if there's any server level errors or overutlilization notices
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • No errors that I see. This is the same server I am running 100 other Joomala installs on and have had no issues. This is very frustrating.
      cPanel Version 60.0 (build 17)
      Theme x3
      Apache Version 2.4.18
      PHP Version 5.6.22
      MySQL Version 5.6.34
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • did you try changing the pw in the database? Post a link to your admin
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • Clikz Design's Avatar
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    Re: Rocketlauncher installation not allowing admin login

    Posted 7 years 5 months ago
    • did a fresh install, new DB new download and now the login goes to a blank page. Could the update of cPanel have caused this?
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