RSForm Help Needed
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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Post a ticket on their support site (accessed after you login).
For RS!Form, the ticket system mentioned above is their main vehicle for support, not the forum, which is for members to post ideas, inquiries, suggestions, etc., and receive peer-to-peer support
(Their support staff rarely looks at the forums or replies to issues that you may have posted there, but they do reply to tickets).
Besides that, you really don't provide any details about he issues you are having...
What exactly is it?
What template are you using?
(Probably best to have posted in the template specific forum, but we can move the thread, or you can re post later... )
Anyway, details are the key... (see my signature for a link for Tops Tips for Support). - Thanks,
jim
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- Smejus57
- Sr. Rocketeer
- Posts: 151
- Thanks: 0
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JEM,
the ticket system is for RSForms PRO, I am only using the free version.
I didn't want to post the details since this isn't a RS{Product} forum, I didn't want to clog the board up asking for help with other places components.
To answer your question.
In RSForms you can add a thank you message that is displayed after the user completes the form.. but they have placed a "Continue" button on the page that just re-directs the user back to the form they just completed. I want to remove the continue button completely.
I have tried using the instructions for RSForms Pro! but don't seem to have the folder structure they are telling you to look in for the file to edit..
Template: metamorph
joomla: 1.5.3
link: http://www.webstudioj.com (then navigating to the contact us page and submitting the form).
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
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I'd say to look into getting the Pro version. It's a nice component to have if you're needing a form. Support is good over there too.
For you question though, it's in the language file which is in the main language directory for your Joomla install. Find that, and remove everything after the "=". That should get rid of it.
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- Smejus57
- Sr. Rocketeer
- Posts: 151
- Thanks: 0
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Ben,
Thanks for the help. I'm still not sure which file to edit the continue button from.. a fwe google searches tell me different files, none of which I can have..
I'm sure I'm just looking at the wrong place and its probably in front of me.
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- Ben Lee
- Elite Rocketeer
- Posts: 4193
- Thanks: 42
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I say give their site a try. There's no reason why you can't ask a question over there and they are a very helpful group.
I paid for the subscription so the files may be different...not sure though. Either way, you're using the product, probably because you need it, and the subscription is not too expensive. I say bite the bullet and get things set up right instead of trying to hack through things.
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- Alex Devine
- Elite Rocketeer
- Posts: 547
- Thanks: 0
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Hi
If you have a continue button you may have a page break.
Check for that
Regards
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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:arrowu:
A) Use the RS forum for peer-to-peer support
Use FireBug (
www.rockettheme.com/blog/coding/255-tools-firebug
) to search for the files yourself.
For one of us to troubleshoot this further, we'd have to DL and install the free version and start playing around with it, and as you've already mentioned and are aware of, it's really not something when can do here in terms of support...
For me, time = money...
Many things which I can almost do myself, I do my myself with a little search here and there, and a couple of forum posts.
But for the things I can't handle myself, I outsource.
Why spend a week getting a free component to work when for $30, $50, $100, you can have a commercial version and have it working in a couple of hours. - Thanks,
jim
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