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SOLVED HTML characters getting added when I save documents

  • Re: SOLVED HTML characters getting added when I save documents

    Posted 11 years 4 months ago
    • Hey trenee! I got the issue solved, but the solution doesn't make any sense. I commented out this line in my php.ini file earlier today while trying to solve this problem:

      magic_quotes_gpc = Off

      When I contacted my host, they noticed that this line was commented out, and removed the ; to reinstate it (thereby returning the php.ini file to the same state it was a few hours ago). Strangely, the problem has gone away. The only thing I can think of is that somehow the JCE update confused the system and it took a reset (of removing this line of code and then adding it again) to "reboot" the code.

      Let me know if this works for you and I'll mark the thread as solved.
  • Re: SOLVED HTML characters getting added when I save documents

    Posted 11 years 4 months ago
    • Thanks, I found that solution on JCE as well. I'm in process with host. Hopefully they will respond to my ticket and it will right itself soon.

      Best,
      Tiff
  • Re: SOLVED HTML characters getting added when I save documents

    Posted 11 years 4 months ago
    • If you can access your file manager, you should be able to take care of it yourself. Find php.ini, which should be in your root directory. Add a semi-colon (;) in front of:

      magic_quotes_gpc = Off

      Save the file. Then wait a few minutes, delete the semi-colon and save the file again. That's pretty much what happened for me and somehow it fixed the problem.

      Best of luck!

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