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Website Live Chat linking with 3rd party

  • Website Live Chat linking with 3rd party

    Posted 11 years 8 months ago
    • Hello,
      Today i come to you guys with a doubt about some code that i want to implement on my website.

      Context:
      Recently my employer asked me to include a live chat function on our website (which i used the gantry/rockettheme for wordpress to create), and after trying many wordpress plugins, and because he asked for it, i tried looking for something that would enable me to be online with a standalone app for windows, i mean, not be online in my browser...

      In this endless search, i had the help of a coworker who told me about how we had an alibaba.com account and how it would be awesome if we could get our clients to chat with us through the alibaba trade manager software, it allows us to have a software, like skype or some other and reply to our customers through that.

      Doubt:

      Alibaba Trade manager requires the customer to be logged in to chat with the supplier, so i thought i might create an account and use it for every client so they could login and chat with us, the problem is, i dont want people to have to login with an account created by us with the data supplied by us, i wanted an automatic way of doing this, i mean, when people click the link, it would be coded with the username and password information so the customer would be logged in with our account, or else they would have just to press login and they would be chatting with us.

      Did i explain myself clearly enough? im not english, so the language is somewhat of a barrier, so, if you have any doubts about what im asking, please tell them.

      From what i gathered by looking at the source code of the login page of the chat,this is what they use for the username and password input:

      Username:
      <input type="text" id="xloginPassportId" acjs="passport" name="xloginPassport" maxlength="128" value="what was entered by the user" tabindex="1" style="width:200px" class="xman-input">

      Password:
      <input type="password" id="xloginPasswordId" acjs="password" name="xloginPassword" maxlength="100" tabindex="2" style="width:200px" class="xman-input">

      i dont know much about programming for the web, but from what i understand, i probably need to set the values for "xloginPassport" and "xloginPassword" when clicking so it would appear already there when following the link, right?

      Is this feasible? how hard is it? would it involve security issues? since alibaba might recognize this as a login bot?

      Thanks in advance
      Antero Duarte

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