Membership
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- Creating Solutions
- Sr. Rocketeer
- Posts: 100
- Thanks: 1
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So, since my membership has expired, I cannot review my posts under the various template forums??? How is this? I need to refer back to some of these posts, surely it should be permitted?
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- Damir
- Preeminent Rocketeer
- Posts: 22450
- Thanks: 2679
- Web Developer
- Sorry but its not, this is the policy with membership, support is for those with active membership.
- Available for CUSTOM WORK with Joomla, WordPress and Grav Templates and Gantry Framework!
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- Creating Solutions
- Sr. Rocketeer
- Posts: 100
- Thanks: 1
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Happy with that - BUT, support I have received in the past, while a paid member and posts I have made in the past should be accessible to me!
As a non-member obviously no new support should be forthcoming.
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- Creating Solutions
- Sr. Rocketeer
- Posts: 100
- Thanks: 1
- So now RT buries thier heads in the sand and pretends the issue will go away?
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- Creating Solutions
- Sr. Rocketeer
- Posts: 100
- Thanks: 1
- Agreed Jerome, thats the minimum that should be permitted, but seems like no one from RT are interested in furthering this topic. Pity but there are lots of alternative options out there.
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
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hi there,
the way our subscription system and forum access are currently set-up, only active members are having access to the club-specific forum boards and downloads.
this does not mean though that this is going to stay like this forever.
in fact, there are a lot of changes planned for the new RTv3.
www.rockettheme.com/blog/team/1874-rocke...r-2013-status-update
Another big feature that has taken a huge effort is the rewrite of the 'club' code that powers RocketTheme. We've spent a lot of effort to improve the current system to allow for more sophisticated 'packages' and also the ability to purchase individual items! What this means is that you will have the option to either join the RocketTheme clubs as you always have, or to purchase access to an individual item and and its respective forum and documentation forever. This has been the most requested feature here at RocketTheme for quite some time, and we intend to offer both club and individual item purchase options so everyone can choose the option that works best for them! I'm really excited to be able to make this functionality available for our customers. - Kat05 / QA Lead & Support / Germany
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- Creating Solutions
- Sr. Rocketeer
- Posts: 100
- Thanks: 1
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Hi Kat
Thanx for the response, does this mean that should one purchase an individual package they would have access to that packages forum indefinitely?
I understand how it works right now, but couldn't disagree with it more, it's like buying a car and then telling that owner that they cannot access the dealership once the motor-plan has expired - crazy.
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- Henning
- Preeminent Rocketeer
- Posts: 29362
- Thanks: 954
- Volunteer
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To compare that with a buying car just doesn't work.
If your car has an issue after a few years you surly have to pay someone fixing it.
You want that for free for all times ... that just can't work.
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