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problems with reinstallation of modules: noob

    • MikeMadz's Avatar
    • MikeMadz
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    problems with reinstallation of modules: noob

    Posted 17 years 3 months ago
    • i have a problem with reinstalling module in joomla.

      for example, i installed mod_tag_clouds. after a while i uninstalled it. now, i want to reinstall it again but when i try to install it in the back end. it say that the installation failed " are you installing the same module twice?

      i also have this same problem with installing other modules.

      help please.
    • Mariela Vasquez's Avatar

    Re: problems with reinstallation of modules: noob

    Posted 17 years 3 months ago
    • Thats a common error when the files keep on the server. Check it again through FTP or Dreamweaver, for sure thats files remain over there.
      Regards
      Mariela
    • Last Edit: 17 years 3 months ago by .
    • MikeMadz's Avatar
    • MikeMadz
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    Re: problems with reinstallation of modules: noob

    Posted 17 years 3 months ago
    • Hi Mariela.

      I already did check it through ftp. Even before i posted here. and truly enough it was there. i deleted the files and tried to reinstall the modules again but it keeps saying the same thing.
    • Mariela Vasquez's Avatar

    Re: problems with reinstallation of modules: noob

    Posted 17 years 3 months ago
    • did you check too at administrator/modules/
    • MikeMadz's Avatar
    • MikeMadz
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    Re: problems with reinstallation of modules: noob

    Posted 17 years 3 months ago
    • Hi there. i solved this already.

      At first, i was trying to delete the files using ftp filezilla. i deleted all the files related to the module i was reinstalling. then tried to reinstall the module in the back end. Installation failed.

      Second, i checked the files through cpanel and found the files were still there even though i deleted it through ftp.
      i deleted the files through cpanel file manager. Reinstalled in the back end. Installation failed.

      Third, i installed joomlaexplorer. looked for the files and its still there. deleted the files again. reinstalled and guess what. success.

      i used this same procedure with the other modules i had problems reinstalling.

      i don't really understand why this happened. anyways, thank you so much for you help. god bless.

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