Recovering Site after lost Domain
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- Sean J Maguire
- Rocketeer
- Posts: 68
- Thanks: 0
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I have a site that was at
www.360sell.com
. I am hosting with Siteground and using one of the older Rockettheme templates.
Currently its back end is accessible at:
siteground126.com/~c360sell/administrator/
However, I cannot access the front end:
siteground126.com/~c360sell/
The siteground tech support tells me:
"I have checked the configuration of Joomla application and it seems to be correct with the server URL for your account. However I was not able to understand why exactly your application front end is still not working. I suppose that the template you are using is developed to work only with you domain name. Since I am not a Joomla developer I cannot help you further.
Please contact the developers of your template for more information how to resolve the issue. You can also try changing your template to a default one.
Another possible cause of the issue may a component/module which requires your domain name to work properly. Please carefully check all used components/modules and disable the ones which may be related to the issue."
In particular, I need someone to help me access and reset on another url, my SugarCRM scrip and database that is installed on the site. Can anyone hep me???
Thank you. - Sean Maguire
Sales and Marketing Consulting, Services and Training
http://www.360sell.com
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- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
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RT themes have nothing build in to them that require a live domain name as opposed to a temporary one.
Have you tried troubleshooting by working through all the steps that tech support sent you? - Thanks,
jim
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