Hi,
Do you have the latest version installed (1.4) ?
What do you have set in your configuration.php (//www.diff OR //diff)?
Have you tried what's outlined in the following thread to redirect all requests to //www to the workin url?
http://www.rockettheme.com/forum/index.php?t=8262&rb_v=viewtopic#p39602
worth a try
That's what I was talking about when i said i needed to fix the www thing. I am planning on using artio, and hadn't even heard there was a problem. I planned on putting a redirect in my htaccess file because it is needed for my ssl to work right. However, if this also fixes the artio problem you have mentioned, then I'll be killing 2 birds with one stone:) Just have to watch out for the no cruelty to animals activists then!
Thanks,
David Henderson