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New Site help please

  • Re: New Site help please

    Posted 14 years 9 months ago
    • Jem, I'm struggling with my transfer of site to new server and could with some help please

      I have followed your instructions above,

      I have downloaded the backed up site (from my spare server) to my desktop, this was extracted to a new folder on desktop (as I would rar file of Joomla)

      I have then used Filezilla to upload this extracted file to the httpdocs folder of the new client server (This is a clean server)

      when the files are uploaded to new server, and I have created a database for the same, I follow the instructions from the Jpak site which says I should enter into the address bar http://www.site_name.co.uk/installation/index.php.....

      Now the first question is, Should I be using the name of the new client site here, or my original site name to enter the installer

      Also, I have noticed that the backed up site does not have an installation folder within the httpdocs/installation - Should it have?

      Hope this is clear, I am beginning to lose myself a little with database errors etc etc :-)

      Thanks
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    • JEM
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    Re: New Site help please

    Posted 14 years 9 months ago
    • I don't know what your DB errors are, posting them would be helpful.

      For creating a new DB on the new site, please see this tutorial.

      www.rockettheme.com/forum/index.php?f=60..._v=viewtopic#p315019

      In particular, pay attention to #6, & 7.
      Ben Lee

      6. After clicking "Create User" you will be brought to a confirmation page stating that the user has been created. Click "Go Back" to be brought back to the "MySQL Account Maintenance" page.

      7. Now that your Database and your user are created, you need to connect the two. From the main "MySQL Maintenance" page, you will see a section called "Add Users To Your Databases:". In this section, choose the User you just created from the dropdown for user and choose the database you just created from the database dropdown. Under priviledges, make sure the "ALL" box is checked, then click the "Add User to Database" button.
      Julian

      I have downloaded the backed up site (from my spare server) to my desktop, this was extracted to a new folder on desktop (as I would rar file of Joomla)

      :arrow:
      Jim

      Upload the zipped installer to your new domain.

      Extract it in the root (public_html) or a folder.

      Run the installer just like a rocket launcher, the first screen will look a little different.
      Julian

      Now the first question is, Should I be using the name of the new client site here, or my original site name to enter the installer

      :arrow:
      Jim

      During the install, the old DB name, password will be filled in by default, but you can change them if you have created a DB with a new name or password.

      For example:

      Development site

      Database: localhost
      Administrator: admin
      Password: 12345
      DB name: devsite

      New site- this is the database you create on the new server before you run the install...

      Database: localhost
      Administrator: jsmith
      Password: abcde
      DB name: jsmith_site

      (You could create the DB details to match the dev site, but as I said before, they are filled in by default and can be changed to your liking, as long as the match the details for the new DB you created.)

      And finally, yes, when you do a full site back up with JoomlaPack, it should create an installation directory.

      When doing a fresh install with the Rocket Launcher, a stock Joomla install, or a JoomlaPack back up, pointing to the root, or the folder the files reside in will automatically invoke the install process. Joomla automatically recognizes that the install has not run yet and redirects to the install directory.

      So, instead of http://www.site_name.co.uk/installation/index.php...., http://www.site_name.co.uk should start the install process.
    • Thanks,
      jim
  • Re: New Site help please

    Posted 14 years 9 months ago
    • Thanks again Jem

      No my problem is that my Jpack backup (zipped and extracted) does not have directory,Installation>Installation folder

      Is this directly related to the backup, or can I replace this directory with another?

      Thanks
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    Re: New Site help please

    Posted 14 years 9 months ago
    • I don't know why it's not backing up of creating an installation directory.

      I've back up and restored my sites close to 100 times and never seen that happen before.

      You really need to ask the experts on the JoomlaPack forum.

      Support for 3rd part components here is a courtesy - if and when we can help we do - but you can't expect the moderators here to have the same level of expertise as the developers of the component.

      In addition, you can't expect an RT moderator to troubleshoot a 3rd party component for you while our main responsibility is to support RT templates, components, etc. If we spend our time doing so, members that are looking for (and paying for) RT related support suffer.

      I know that other developer's forums and support are not as fast as ours, but at some point, you have to go to them for support and wait until you receive a response.

      I'm not trying to be evil, but while I try to troubleshoot / try to recreate / resolve your JoomlaPack issue, other members queries go unanswered.
    • Thanks,
      jim
  • Re: New Site help please

    Posted 14 years 9 months ago
    • Jem, Thanks for your help so far, and the points you mention above have been noted

      I didn't expect you alone to spend too much time out of your usual (Paid for) support, rather I was wondering if, as well as you, anyone else out here could lend a helping hand

      Thanks again
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    Re: New Site help please

    Posted 14 years 9 months ago
    • Julian,

      I'm always happy to help, but in this case, I don't have the time to troubleshoot why this is happening.

      When you do get the issue resolved, it'd be nice of you posted the resolution for future reference.

      Regards,

      JEM
    • Thanks,
      jim
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    • JEM
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    Re: New Site help please

    Posted 14 years 9 months ago
    • Julian,

      You didn't by any chance do any file / folder exclusions in the back up configuration?
    • Thanks,
      jim

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