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Log in issues - weird

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  • Log in issues - weird

    Posted 15 years 4 months ago
    • Hello

      I have just installed J15 with Joompack added

      I have backed up the new site to get used to Joompack, I changed the session time in Global config, and now for some reason, I can't log into the Joomla back end

      I know the user name and password are right

      What do I do here please

      Thanks
    #450122

  • Re: Log in issues - weird

    Posted 15 years 4 months ago
    #450332

  • Re: Log in issues - weird

    Posted 15 years 4 months ago
    • None of the above worked

      I can see my password and username in Jos-user tables so l know it is right

      Could it be down to the Joompack backup in anyway, This is the only thing I have ever done different?

      Thanks
    #450486
    • Ben Lee's Avatar
    • Ben Lee
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    Re: Log in issues - weird

    Posted 15 years 4 months ago
    • You said you can see your password in the database so you know it's right? The password should be encrypted making it not recognizable. That's the reason for using the MD5 sum in the link Arifin provided. Did you use that?

      Also, what versions of Joomla and JoomlaPack are you using?
    #450539

  • Re: Log in issues - weird

    Posted 15 years 4 months ago
    • Yeah Ben, I did the method given by Arifin, that didnt work

      I also found another method given inputting the password in normals text which is converted to MD5 sum

      I have changed the password 3 times tonoght and still not working

      I may wipe server clean and start again, but would like to know what has happened here to avoid again

      Thanks
    #450549
    • Ben Lee's Avatar
    • Ben Lee
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    Re: Log in issues - weird

    Posted 15 years 4 months ago
    • You can always check file and directory permissions and ownership. I've had cases where a directory had changed ownership from my username to "root" and therefore wouldn't allow me to access it.

      What version of Joomla and what version of JoomlaPack are you using?
    #450568

  • Re: Log in issues - weird

    Posted 15 years 4 months ago
    • I did change the directory permissions, is there a particular file I need to look at here

      Joomla 1.5, not sure what jpack, but think its the latest one
    #450621
    • Ben Lee's Avatar
    • Ben Lee
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    Re: Log in issues - weird

    Posted 15 years 4 months ago
    • Not sure how to troubleshoot this here, but...

      The most current version of Joomla is 1.5.15

      The most current version of JoomlaPack is 2.4.1

      If you have a backup of the site, try installing it in a subdomain on a new database and see it works. Then you can just replace the site that doesn't work.

      For file and directory permissions, files should be 644 and directories should be 755.
    #450679

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