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Error when installing sample Data

    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • Do you know what versions of PHP and mySQL you are using? The requirements for 1.5 and 1.7 / 2.5 are different. Older versions of your hosting software may not work as well with newer versions of Joomla. www.joomla.org/technical-requirements.html
    • The difficult we do immediately, the impossible takes a little longer.
    • danj's Avatar
    • danj
    • Newbie
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    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I'm using PHP version 5.3.8 and mysql version 5.0.51b. I can successfully install verison 2.5 and 1.7 if its just a regular copy of Joomla. The issue is when trying to use your 1.7 rocketlauncher.
    • Cliff Pfeifer's Avatar
    • Cliff Pfeifer
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    • Website Developer

    Re: Error when installing sample Data

    Posted 13 years 2 months ago
    • I'm not sure what's happening, it has to be related to your hosting account. Out of all of the posts in the forum, this issue has only been reported a few times and none of our developers or moderators have ever been able to re-create it. It's not an issue with the Rocket Launcher.

      All I can suggest is that you follow the steps in this thread:
      www.rockettheme.com/forum/index.php?f=53..._v=viewtopic#p697767

      Alternatively, you could install on a local server then import the database to your live server.
    • The difficult we do immediately, the impossible takes a little longer.
    • CaveDog's Avatar
    • CaveDog
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    Re: Error when installing sample Data

    Posted 13 years 2 weeks ago
    • Problem: Error when installing sample data - Table '(DatabaseName).sxeht_usergroups' doesn't exist
      Joomla 2.5 / Reflex Template with Rocket Launcher

      I tried everything I could find on the forum including manual INSERT TABLE SQL query. Nothing worked.

      What I finally did that did work was decompressing the rt_reflex-rocketlauncher.zip locally and uploading all the contents via ftp to my server directory. Sample data was installed successfully without issue.

      Previously I had uploaded the rt_reflex-rocketlauncher.zip via ftp and decompressed it via the Webshell file manager on the server. Faster? After a day of trying to get things working, much slower.

      I have no clue why decompressing on the host server would make a difference but trust me, it did. If anyone has a clue, please post because this issue has been popping up for a long time.

      In any case, hope this helps someone else in rocketlauncher hell.

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