RokGallery Wordpress json response issue
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
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Hi all,
Posting here because I reckon it's the best bet for a response since as a Wordpress subscriber I can't post in the Rokgallery forum
Whilst it worked fine being built locally, since putting my project live, uploading on Rokgallery now throws the 'invalid json response' problem on the lightbox, similar to these threads it seems...
rockettheme.com/forum/index.php?f=528&t=..._v=viewtopic#p747612
rockettheme.com/forum/index.php?f=528&t=..._v=viewtopic#p771721
The site is britsforpeacenow.com, and it's the Wordpress rocketlauncher of the Reflex theme.
Any help appreciated!
J - Last Edit: 13 years 2 months ago by Jean-Paul Frenett.
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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Any ideas people?
I'd love to get this sorted, as it is a live site with content waiting to be added
Many thanks
J
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- Jakub Baran
- Elite Rocketeer
- Posts: 4329
- Thanks: 81
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Hi,
What's your PHP memory limit ?
Thanks,
Jakub - Remember to always post a link to the site you're having problem with.
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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Hi Jakub,
Not sure on the live server (sent email to get access)
But I had a PHP memory limit problem on my client preview server before I increased it, and it displayed as a PHP error, wiping the page, not as an invalid JSON response.
Good idea though, I hadnt thought of it, I'll check it and get back to you
UPDATE: 64
J - Last Edit: 13 years 1 month ago by Jean-Paul Frenett.
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
- Any ideas on this? As I said, it is now a live site awaiting content, so getting this sorted would be great as I'm getting heat for it
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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OKay,
Was just changing a setting (links to x) on the main Showcase RokGallery and got a memory exceeded error in the backend out of nowhere. Memory is 64 as I said, and host won't increase. Surely one gallery doesn't need more than that.
Being RokGallery, any error or unselected gallery brings down the entire site. SERIOUS FLAW BTW
With the Invalid JSON response still standing, I can't add a gallery to any RokGallery module.
Bottom line... I currently have a live site with no main showcase images. My patience is wearing thin, I need help now, or at least communication to show someone has/is looking at this post/issue.
Any help or advise would be appreciated asap
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
- Getting desperate and a tad angry now...
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- Jakub Baran
- Elite Rocketeer
- Posts: 4329
- Thanks: 81
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Hi,
I'm very sorry for the late reply - today is the release day and I'm very busy with releasing new theme. Can you please send me your WP login details and your FTP login details so I could try to debug what can be wrong ?
Thanks,
Jakub - Remember to always post a link to the site you're having problem with.
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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