RokGallery Wordpress json response issue
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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Is Jakub seriously the only person on Rockettheme qualified to comment on the RokGallery under Wordpress?
This thread was started on March 2nd
My membership will have started and expired before this error is fixed.
Having met ALL requirements listed,
with no conflicting 3rd party (or support for) third party add ons,
where does the buck stop?
I realise your refunds disclaimer basically reads that you don't give them, but as regards statutory rights, I paid for a service (rokgallery) and I'm not getting it.
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- Jakub Baran
- Elite Rocketeer
- Posts: 4329
- Thanks: 81
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Hi,
Thanks to your yesterdays post I was able to replicate the issue and I know what's causing the issue. I have passed the information to the RokGallery developer and it's going to get checked today for an solution.
One more time sorry for your waiting time.
Thanks,
Jakub - Remember to always post a link to the site you're having problem with.
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- Jakub Baran
- Elite Rocketeer
- Posts: 4329
- Thanks: 81
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Hi,
I just updated the files on your FTP with the fix for your issue. Please try them, the first image in your RokGallery widget should now link to the post "History of the Settlements and Outposts". The fixe will get of course included in the next RokGallery update.
One more time I'm very sorry for the time it took to fix this.
Thank you,
Jakub - Remember to always post a link to the site you're having problem with.
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- Jean-Paul Frenett
- Sr. Rocketeer
- Posts: 168
- Thanks: 0
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Hi Jakub,
That appears to be working now.
I'm sure you guys will make it up to me.
JP
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- Jakub Baran
- Elite Rocketeer
- Posts: 4329
- Thanks: 81
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Hi,
FunkMaker - please try reuploading the RokCommon plugin.
Thanks,
Jakub - Remember to always post a link to the site you're having problem with.
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- atinyl
- Newbie
- Posts: 4
- Thanks: 0
- I am now having the same problems described above with a Radiance template for WordPress. I reinstalled the RokCommon plugin. I was able to uploade about 100 pics. I started adding tags to the photos and it worked. Then I tried to upload one pic and received the JSON error in the process of uploading. I can go back and try re-installing the RokCommon plugin, but would like to know if this is going to be fixed anytime soon. It's a beautiful plugin and I'm loving the display and ease of use....of which is why I want it to work so badly! My site is www.j-promos.com . I haven't created galleries, for fear it would break...but, it broke anyway. Please advise.
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