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[closed] Load fails if site is set offline

    • Kevin M's Avatar
    • Kevin M
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    [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • I just moved to a new server and set a number of sites offline to ensure I could get to them and get them updated before anyone went to them. I found that on every single one there was a redirect loop for all sites set to offline. This is using the latest version of Gantry, might be worth looking into..
    • Matt's Avatar
    • Matt
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • Can you please clarify? What error message were you seeing exactly? This was just upon visiting your website root page? Gantry 4 or Gantry 5? I don't see any issues reported on this yet... and it would seem that it would be widespread (here at least) if it was a Gantry issue
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    • Kevin M
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • Go to the link below and you will see what I am talking about.

      web-review.ninja/

      The site is using Gantry 5 (Interstellar v 1.2) and the error I am getting is this:

      The web-review.ninja page isn’t working

      web-review.ninja redirected you too many times.

      NOTE: this error only happens if the site is placed in offline mode. Site works fine if it is online.
    • Matt's Avatar
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • What version of Gantry 5?
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • Are you using Joomla's Offline Mode from the Global config or a 3rd party? Can you try disabling all 3rd party extensions and test?

      Are all the sites the same RocketTheme Template? Which one(s)?

      If you go to your Gantry 5 Dashboard and to Outlines > System > Offline... can you take a screen shot of your Layout Manager? Zoom out... just get the first few sections in the screen
      I'm unable to reproduce...
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    • Kevin M's Avatar
    • Kevin M
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • Out of curiosity I went to some other sites that are using different developer templates and found this is a Joomla thing and not specific to RT templates. I am using the global offline in Joomla, not a third party tool. I will take this to the Joomla forums now because clearly this is not template specific. Sorry for the false alarm...
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    Re: [closed] Load fails if site is set offline

    Posted 8 years 9 months ago
    • No worries, thank you for the post back. I'm going to mark it closed for now but you can still post as needed
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