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problem with updater

  • Re: problem with updater

    Posted 6 years 2 months ago
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    • Jean-Pierre d'Argent
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    • Kat05
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    Re: problem with updater

    Posted 6 years 2 months ago
    • hi jean-pierre,

      my last response was actually for another member. :)
      i saw that you got it to work meanwhile, thanks for sharing what you did!

      kat :)
    • Kat05 / QA Lead & Support / Germany
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    • Gaser
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    Re: problem with updater

    Posted 6 years 2 months ago
    • I have problem with my administrator panel what to do. I have Leviathan template
    • Last Edit: 6 years 2 months ago by Gaser.
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    Re: problem with updater

    Posted 6 years 2 months ago
    • Gaser wrote:
      I have problem with my administrator panel what to do. I have Leviathan template
      hi there,

      i am not seeing any issues on your site, the template settings load, the joomla updater shows correctly and the extensions manager update screen loads fine too and loads available updates.
      what exactly is the problem?

      kat :)
    • Kat05 / QA Lead & Support / Germany
  • Re: problem with updater

    Posted 5 years 5 months ago
    • Hi,
      I also want to authentificate ricochet template but whenever I try, I get error. Besides that, the site is running beautyfully.
  • Re: problem with updater

    Posted 3 years 5 months ago
    • I am having the same issues with all of my templates, is rokettheme doing anything about it to rectify it?
    • When you walk with purpose, you collide with destiny.
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    Re: problem with updater

    Posted 3 years 5 months ago
    • Hi,

      please go to your extensions manager and uninstall the RokUpdater extension. It's no longer needed because all our extensions have been free for a long time now.
    • Kat05 / QA Lead & Support / Germany
  • Re: problem with updater

    Posted 3 years 2 weeks ago
    • I'm having the same issue, template is iridescent, joomla 3.7.2 have a dedicated server with siteground.
  • Re: problem with updater

    Posted 3 years 2 weeks ago
    • There is no need to authenticate with RokUpdater as it is no longer available or supported by RocketTheme and all of our extensions use the standard Joomla update function.

      You can disable it via Extensions > Plugins > RokUpdater.
    • Kind regards,
      Reggie

      Learn to code for free.
      www.freecodecamp.org
  • Re: problem with updater

    Posted 2 years 11 months ago
    • Have the same problem. Unistalled the updater, updated the theme to the last version and updated gantry. My website is totally dead now from the front end. Back-end works...
      www.exclusive.guide
      how to solve the problem? please advise.

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