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unable to install rocketlauncher template

    • ena_SK's Avatar
    • ena_SK
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    unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • Hi
      I m hosting on Godaddy and I want to install nuance template and I am used rocketlauncher to install all the package with joomla 3.
      When I m finishing the installation of joomla on the website It s always stopped in the last step in installing simple data.
    • MrT's Avatar
    • MrT
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • When did you download the rocketlauncher. We did have a little problem with some RL's which we believe are all fixed now. Can you redownload and try again. Look in the browser console too for any error messages and also in the apache error log. Also, make sure that you meet requirements.

      System Requirements:

      Apache 2.x or Microsoft IIS 7
      PHP support for the SQLite PDO driver
      PHP support for the MySQL PDO driver
      MySQL (5.0.4 or higher) with InnoDB support
      PHP support for PDO
      PHP support for GD2
      PHP 5.3.x and above

      Also, if you are running Joomla 3.0, the minimum specs for Joomla 3.0 are found here http://www.rockettheme.com/forum/index.php?f=675&t=180131&rb_v=viewtopic - you can safely ignore this link if you are running J2.5.


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • ena_SK's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • I have downloaded the most recent one and I tried even with joomla 2.5 and it always stops in the last step in installing. I just have a basic knowledge and i really need your help. Thanks
    • MrT's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • Please supply all the details you would use when using the installer and then I will try. Also, Please post your FTP logon, password and FTP URL in the secure area of your post.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • ena_SK's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • Where can I give you the login data so you can see the problem.
      the website is gloryscribes.com
    • MrT's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • In the secure tab.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • ena_SK's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • This message contains only secure information that is visible to ena_SK, moderators and administrators
    • MrT's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • 1. Can you give me ftp details as I requested (not access to your godaddy control panel)
      2. Can you give me the details to complete the installation fields as I requested please so I can try the installation for myself - I don't want to try and figure out all the fields myself by going into your godaddy account control panel.
      3. Create a file called info.php and put it in the folder where you are attempting to install the rocketlauncher. In that file put this:
      <?php phpinfo(); ?>

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • ena_SK's Avatar
    • ena_SK
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • This message contains only secure information that is visible to ena_SK, moderators and administrators
    • MrT's Avatar
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    Re: unable to install rocketlauncher template

    Posted 8 years 11 months ago
    • Ok I guess I have to spell it out what I need.

      1. url to your site
      2. have you added the info.php as I requested?
      3. email address of administrator
      4. I do need an FTP account - so please create one if you don't already have one.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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