problem with php 7.2
-
-
- Desmet
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
-
Hello,
we are having problems with our site when running php version 7.2, we bought the Vermilion template.
What can we do to solve this problem?
Message: Error: Call to a member function init () on null: [] operator not supported for strings
Thanks for your help
Huguette
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Update the Vermilion template to the latest version and also Gantry 4 and rt extensions to the latest versions too.
Note that your subscription has expired so you will need to purchase a new subscription to be able to download the latest version from our site.
All our products on latest versions work with PHP 7.2.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Go to our site and download the "standalone" package for the Vermilion template. Install this in Joomla extensions manager > install (DO NOT uninstall first). You will not be able to download this package until you purchase a new subscription (either joomla club membership or "vermilion" template lifetime subscription).
Go to extensions manager > update - click "clear cache" and then "find updates" and you should then see all the updates that you need to do - so do each one (this should include Gantry 4).
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
https://rockettheme.com/docs/accounts_billing/site_licenses.md
The above link should answer your question - I don't know the duration of the previous subscription that you had purchase and therefore I can't tell you how many site licenses you already have - but the link above should answer your question.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- Desmet
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
-
Re,
we realize the payment for Joomla plus ($ 89) but we have a problem with ZIP code: card_error - The zip code you supplied failed validation. (# 32cb13047b) with American Express
Our address: Huguette DESMET
Dominican Street, 24
7000 mons - Belgium
Do you have an idea of the problem ?
Thank you
Huguette
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Please use the "contact us" link at the bottom of the page and our support department will be able to help you out.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- Desmet
- Jr. Rocketeer
- Posts: 26
- Thanks: 0
-
Hello,
we have just paid and downloaded the Vermilion template. Insatllatiion went well, the site is now visible under php 7.2.
On the other hand, in the administration panel, we see an update that does not work: RokSprocket Module, with error: RokSprocket needs at least RokCommon version 3.2.6. You currently have RokCommon version 3.2.5
Also, we have an error on Not Authenticatedw / Rocketheme, impossible to identify.
Do you have an idea of the problem ?
thank you for your availability
Yours truly
Huguette
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Yes, you need to download and install rokcommon 3.2.6.
You can do this by going to the "extensions" page of our site and clicking on the "roksprocket" tile and then downloading rokcommon v3.2.6 - then install this in extensions manager > install. You will then be able to do the rokspocket update after that.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
Time to create page: 0.049 seconds