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Can't upload to RokGallery

  • Can't upload to RokGallery

    Posted 4 years 10 months ago
    • This seems a fairly common issue for my various RokGallery installs on lots of different servers.

      I love the interface of the RokGallery plugin but it is extremely finicky.

      Right now I can't get RokGallery to upload any images (even if they are very small JPGs, 300kb) to dev.kindlearts.ca/

      Any suggestions on how I might get the best out of RokGallery? Basic troubleshooting steps so I can self-diagnose issues?

      Thanks,

      Steve
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    Re: Can't upload to RokGallery

    Posted 4 years 10 months ago
    • There's an issue with Gantry 5.4.5 and MooTools which powers RokGallery

      t's been patched in Gantry 5.4.6 which isn't released yet.

      You can manually download and upload (via your Plugins manager) the latest Gantry CI build which I think will resolve your issue

      gantry.org/downloads#ci-builds

      wordpress-pkg_gantry5_develop.zip
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    Re: Can't upload to RokGallery

    Posted 4 years 10 months ago
    • my bad... doesn't look like you're on Gantry 5...

      In your RokGallery admin... in Moz or Chrome open your Console

      Chrome: Settings > More Tools > Developer Tools > Console
      Mozilla: Settings > Developer > Web Console

      screen shot or copy+paste your errors back here... if you don't see any errors refresh the page and start clicking around to see if you can generate any
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  • Re: Can't upload to RokGallery

    Posted 4 years 9 months ago
    • No, I'm not on Gantry 5. I'm on Gantry 4.1.11.

      I go to RokGallery, then settings, but I don't see any More Tools or Developer Tools options.

      Are you saying I need to change my CHROME settings??
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    Re: Can't upload to RokGallery

    Posted 4 years 9 months ago
    • yes, I want to see if while you're on the RokGallery admin page what errors your browser is reporting
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