php_network_getaddresses: getaddrinfo failed: Name or servic
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- Peter KORTGE
- Hero Rocketeer
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- Company Owner
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Hi All:
Apologies - been "away" from my computers and Joomla! for a while.
Problem solved on 5th March (for me) by installing rokupdatesclean-1.0.0.zip from here:-
http://www.rockettheme.com/forum/index.php?f=675&t=191306&p=941855&hilit=no%20http%20response&rb_v=viewtopic#p941855%3E - Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
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- BlueFire Radio
- Newbie
- Posts: 2
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- other propblem with a Joomla 3.0 is Rockstories same massage ( php_network_getaddresses: getaddrinfo failed: Name or service not known) uninstall rockstories and joomla 3.0.3 work again
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- WBoro
- Hero Rocketeer
- Posts: 389
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Peter KORTGE wrote:
Hi All:Thanks, Peter. That fixed the problem for my Cerulean installation.
Apologies - been "away" from my computers and Joomla! for a while.
Problem solved on 5th March (for me) by installing rokupdatesclean-1.0.0.zip from here:-
http://www.rockettheme.com/forum/index.php?f=675&t=191306&p=941855&hilit=no%20http%20response&rb_v=viewtopic#p941855%3E
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- oj09
- Hero Rocketeer
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Dan,
I have the same issue when trying to use the Joomla Extension Manager > Update feature.
I have tried "installing rokupdatesclean-1.0.0.zip from here:-
http://www.rockettheme.com/forum/index.php?f=675&t=191306&p=941855&hilit=no%20http%20response&rb_v=viewtopic#p941855%3E
I then tried uninstalling Gantry and re-installing with the "Gantry Framework for Joomla 2.5 + 3.0" with "gantry_joomla_framework-4.1.10.zip" to no avail, I still couldn't access Joomla Extension Manager > Update feature or the Joomla Update from Components, both still returning theerror.0 php_network_getaddresses: getaddrinfo failed: Name or service not known
I now have Gantry as a whole disabled but that hasn't seemed to help as I'm still getting the above error.
I then followed your tip below to see if that did anything, however I noted when I got to "6. In the text field remove the blank space before and after the URL and save" when in phpmyadmin and on that record, there were no spaces before or after the URL but I still saved it and again to no avail.
There is one bit I haven't completed yet as I'm not sure what I need to do exactly / how and that's;
"After a little more investigation it would seem that this file is improperly formatted and seems to be causing the error. I hosted the file with fixed formatting and it works just fine.
www.gantry-framework.org/updates/joomla16/gantry.xml
<?xml version="1.0" ?>
should be
<?xml version="1.0"?>
I hosted it on my server with the updated formatting and pointed the Gantry Framework Update Site row to it and it works without errors."
Any help or guidance with this issue would be much appreciated as always.
P.S. Would a manual update from current 3.0.3 to Joomla 3.0.4 that I know is waiting according to AdminTools help this issue at all or just possibly compound it?
Regards,
dan lundmark wrote:It has something to do with the way that gantry calls the update server.
Make sure to backup your database before doing this.
Here was the solution for me with Cerulean:
1. Open your database in phpMyAdmin
2. Browse xxxxx_update_sites
3. Edit the row that has Gantry Framework Update Site as the name
4. Set enabled to 0 and save
5. Edit the row with RocketTheme Update Directory as the name
6. In the text field remove the blank space before and after the URL and save
7. Open your Joomla Administration panel
8. Clear all Cache - in J3 go to System > Clear Cache > Click the box to select all > Delete
Assuming it was the same problem I had you should be error free.
I have done this 5 times to make sure that it was consistent, if I revert the changes and clear the cache I get the error every time.
Edit:
After a little more investigation it would seem that this file is improperly formatted and seems to be causing the error. I hosted the file with fixed formatting and it works just fine.
www.gantry-framework.org/updates/joomla16/gantry.xml
<?xml version="1.0" ?>
should be
<?xml version="1.0"?>
I hosted it on my server with the updated formatting and pointed the Gantry Framework Update Site row to it and it works without errors.
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- Rod Austin
- Newbie
- Posts: 6
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- Uninstalling RokTabs fixed the issue for me as well. Template: Chapelco v1.1. Joomla version 3.0
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- Charles Nelms
- Newbie
- Posts: 16
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I have done everything on this list and I am still getting the error when I try to update rt_hexeris OR the joomla updater... everything else on the site back front is just fine
Usually there are little "eye" icons for previews in the template manager, but instead they are all red circles
the only gantry plugin/component i have is the system...
Joomla 3.1.5 / latest hexeris
I have reuploaded core through ftp
uninstalled jevents , somewhere someone said this was their problem
ran the rok clean up
I'm at my wits end... will be happy to give logins
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- prim
- Preeminent Rocketeer
- Posts: 17290
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Have you checked this thread?
www.rockettheme.com/forum/index.php?f=48...06681&rb_v=viewtopic - Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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- prim
- Preeminent Rocketeer
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- Btw, you can also check if RUC works for you: www.rockettheme.com/extensions-downloads...3493-rokupdatesclean
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
- Can i mark this as solved?
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
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