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Failed deleting CSS and caching issue

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    • Kongzi's Avatar
    • Kongzi
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    Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • Hello,

      After a few days without possibility to solve this...

      We have a display problem with cache and css override template.
      Failed deleting vm2.css
      Failed deleting query.css
      Failed deleting megaresponsive.css
      Failed deleting megamart-ie9.css
      Failed deleting megamart-ie8.css

      Try please with french or italian because english still not finish.
      http://www.azurpara.com/

      Joomla 2.5.14
      Virtuemart 2.0.22c
      Gantry v4.1.16
      Template by CMSMART

      So, provider cannot fix this, help will be appreciate ;-)))

      Thanks
    #1014599
    • Who?'s Avatar
    • Who?
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    Re: Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • All those issues are related to VM and the template for VM which you use so please contact VM support and that other template provider 8)
    • Check my services at: Mihha-Vision
    #1014635
    • Kongzi's Avatar
    • Kongzi
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    Re: Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • Hello,

      It's not a VM issue,

      Could you at least guide me on the way, it's a Gantry template

      Thanks,
      All the best
    #1014642
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    Re: Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • Files that are mentioned in those error messages doesn't belong to Gantry at all. They belong to VM and VM template. This is not Gantry issue. You can prove that to yourself if you switch Joomla template to the default one. You will still have that error 8)

      This could be permission issue though (totally unrelated to RT and template you use based on Gantry)

      For permission issues check...

      i) site > system information > directory permissions - are all GREEN (except config.php which should be red)
      ii) check folders are 755, files 644 and that owner/group are correct using ftp client
      iii) specifically check cache folder and css-compiled folder
      iv) check that your are NOT using apachehandler for you hosting and that instead you are using fastCGI/cgi. If you are you need to correct this in cPanel or Plesk or ask your host to change this. Then you'll have to start again afresh.
      v) Use the Joomla Forum Post Assistant to do detailed checks http://forum.joomla.org/viewtopic.php?f=621&t=582860
    • Check my services at: Mihha-Vision
    #1014644
    • Kongzi's Avatar
    • Kongzi
    • Jr. Rocketeer
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    Re: Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • Many thanks Igor,

      I have tried everything but desperate since a lot of few days. If I change permission, that don't solve because css files are created every second ...

      So, I would like your are true but which files make compiled css ?

      What could I say to the provider, because they said that's not the template but Gantry ?

      I see on FPA : APACHE2HANDLER in red in php extension, so I could only change hosting I think because maybe there's no way from provider.

      Best
    #1014710
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    Re: Failed deleting CSS and caching issue

    Posted 11 years 7 months ago
    • Apache2Handler is not really a good choice of php handler because file permissions with that handler are set to the web server user and not to the user of web hosting so you are not the owner of files. Ask your hosting to change this handler to something else (suphp for example or anything else that will create files under correct account)
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    #1014722

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