Working menu stopped working
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- Jamie Sythes
- Newbie
- Posts: 7
- Thanks: 0
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Hi,
The top menu on our website has seem to have stopped working, last checked monday last week, i'm not aware of any code changes;
We are using Kirigami in responsive mode, the menu shows the sub items on hover and then they disapare when trying to select them. On mobile devices you can select the menu items but the links dont take.
I've tried deactivating all plugins, but having no luck. Any ideas?
www.justchillies.co.uk
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- MrT
- Preeminent Rocketeer
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- Web Designer/Developer
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You're getting loads of JS errors in the console - what changed prior to this issue arrising?
Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Jamie Sythes
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- Posts: 7
- Thanks: 0
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Thanks - info posted.
In terms of whats changed, nothing that I'm aware of
- Last Edit: 8 years 2 weeks ago by Jamie Sythes.
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- MrT
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Oh... that's a wordpress site not Joomla (I didn't realise as you posted in Gantry forum) - I will get one of the WP moderators to answer you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Matt
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Please make sure that Gantry and all your plugins are up to date
Looks like you've disabled right-clicking on your website... please leave that enabled until this issue is resolved... I will need it enabled before I can advise any further... similarly, it would be good to leave ALL non-RocketTheme plugins disabled until we resolve this. - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Jamie Sythes
- Newbie
- Posts: 7
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Hi Matt,
Thanks. I've enabled right click and disabled all non-essential plugins as well as the cache.
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- Matt
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- messin' with stuff
- Something is suppressing mootools.js from loading... please disable ALL non-RocketTheme plugins...
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Jamie Sythes
- Newbie
- Posts: 7
- Thanks: 0
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Thanks Matt,
I can confirm I tempoary disabled all plugins bar ones from RocketTheme (see picture plugins.jpg)
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I then cleared firefox's cache and refreshed in firefox and still had the issues (see picture errors.jpg)
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I have re-enabled the plugins as the site is in a live environment.
Is there a way I can force mootools to load to elimnate this as an error?
Many thanks
Jamie. - Last Edit: 8 years 2 weeks ago by Jamie Sythes.
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- Matt
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Can you verify that this file exists:
/wp-content/plugins/gantry/js/mootools.js - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Jamie Sythes
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- Posts: 7
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Hi Matt,
Thanks again for your help. I can confirm it exists
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