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Gantry not allowing save on new rotator pics

    • DerekA's Avatar
    • DerekA
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 8 months ago
    • Thank you Kat. Can I please ask, if I downgrade gantry will I lose any existing gantry configurations such as menu showcase images, text colours, links colours etc?

      Btw thanks for the tutorial it was VERY informative. :)
    • Last Edit: 13 years 8 months ago by DerekA.
    • Kat05's Avatar
    • Kat05
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 8 months ago
    • DerekA wrote:
      Thank you Kat. Can I please ask, if I downgrade gantry will I lose any existing gantry configurations such as menu showcase images, text colours, links colours etc?

      Btw thanks for the tutorial it was VERY information. :)
      hi again,

      if you have not edited any of the gantry core files MANUALLY then you will not lose any of those settings. the configuration inside the template settings will also stay intact.

      kat :)
    • Kat05 / QA Lead & Support / Germany
    • wh's Avatar
    • wh
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 7 months ago
    • Kat05 wrote:
      hi again,

      ah ok, i get it. :)
      after you updated gantry, did you also update panacea itself?
      if you check the changelog there was a bug at some point with the rotator and a newer gantry version, so panacea got updated as well.

      kat :)

      Hi Kat,

      Thanks so much for your help! :) Unfortunately, updated the template (Now on 1.5.7 and gantry 3.1.17) and still the same problem :( Have cleared cache, purged cache, just to make sure I wasn't seeing old symptoms, but still the problem persists! It's so bizarre....

      It works again if I downgrade Gantry, so the problem seems to be totally Gantry related.

      Do you have any other magical ideas up your sleeve possibly? :)

      Many thanks for your assistance
    • Kat05's Avatar
    • Kat05
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 7 months ago
    • hi wh,

      if you like send me your link and super admin details via pm to take a closer look.

      kat :)
    • Kat05 / QA Lead & Support / Germany
    • wh's Avatar
    • wh
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 7 months ago
    • Hi Kat,

      The weirdest thing - after logging today to test before sending you the details, it now all seems resolved (even though I'd cleared out the admin cache and purged it!). ?!

      The only thing I can think of is it must have been the browser cache clear that allowed me to see the new template upgrade impact?

      So in a nutshell, the solution for me (kindly provided by Kat) was:
      - Upgrade Gantry
      - Upgrade template (I did a manual, file by file upgrade replacing only the changed files)
      - Clear admin cache
      - Purge admin cache
      - Clear Browser cache

      If that still doesn't work, wait a day, and then log in again, just to be sure!!

      Thanks so much again Kat for your patience and solution! :)
    • Kat05's Avatar
    • Kat05
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    Re: Gantry not allowing save on new rotator pics

    Posted 13 years 7 months ago
    • hi again,

      glad this is working for you now as it should! :)
    • Kat05 / QA Lead & Support / Germany

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