SOLVED Gantry Error with J2.5.5
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- Kat05
- Preeminent Rocketeer
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hi all,
we have reported this to our developers and hope this will be resolved soon.
so far i have been unable to replicate this issue though (using fresco).
i am wondering which templates are you trying and are there other gantry templates installed on your sites that may or may not work at the same time?
while you are able to access the template settings, please have a look at the 'advanced' tab and let me know what the settings are for 'gantry cache' and 'gantry gzipper'.
thanks, kat
- Kat05 / QA Lead & Support / Germany
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- Jordan W
- Sr. Rocketeer
- Posts: 111
- Thanks: 2
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Hi Kat,
Gantry cache and Joomla cache both on. You may not see it on the first page load of the templates component. Bit eventually you will get this fatal error. Resolved by clearing Joomla cache. Tested with Zephyr and Quantive
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- Jordan W
- Sr. Rocketeer
- Posts: 111
- Thanks: 2
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Hello yet again...
In order to reproduce this, I have been able to narrow down the steps required.
First, set Joomla cache to on and presumably Gantry cache as well.
Reduce your cache time to 1 minute in global configuration (so you aren't waiting around for cache to expire in order to test).
Navigate to:
administrator/index.php?option=com_templates
Wait 1 minute, or 2 to play it safe, then reload:
administrator/index.php?option=com_templates
You should get a blank screen or with php errors on:
Fatal error: plgSystemGantry::getMasters() [<a href='plgsystemgantry.getmasters'>plgsystemgantry.getmasters</a>]: The script tried to execute a method or access a property of an incomplete object. Please ensure that the class definition "GantryRegistry" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide a __autoload() function to load the class definition in /home/domain/public_html/plugins/system/gantry/gantry.php on line 299
To repair, go to:
administrator/index.php?option=com_cache
and delete all or, to narrow down the problem, delete only:
com_templates
Reload:
administrator/index.php?option=com_templates
Should be fixed, but will recur when cache expires.
[EDIT: Disabling gantry cache does not repair this. MAkes sense since deleting com_templates not Gantry in the Cache list is what solves the problem]
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
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Jordan W wrote:
Hello yet again...I'm curious what hoster are you with?
In order to reproduce this, I have been able to narrow down the steps required.
Here are my results using YOUR template
Gantry Cache Timeout = Enabled ->900ms
Joomal Cache = 1 min. set to ON tried with both Conservative and Progressinve caching
Navigated to administrator/index.php?option=com_templates
Waited 4 min then reloaded administrator/index.php?option=com_templates
Works Fine
Then added in Joomla Gzip -> Enabled
RokBooster -> Enabled
Navigated to administrator/index.php?option=com_templates
Waited 4 min then reloaded administrator/index.php?option=com_templates
Works Fine
My testbed above is on HostGator.
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
- Also, all you early adopters of v2.5.5 should be aware of the JoomlaTracker page as we may see more of these popup -> JApplication::registerEvent() is not static anymore causing a fatal error
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- Jordan W
- Sr. Rocketeer
- Posts: 111
- Thanks: 2
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DanG wrote:
Also, all you early adopters of v2.5.5 should be aware of the JoomlaTracker page as we may see more of these popup -> JApplication::registerEvent() is not static anymore causing a fatal error
Thanks, the problem with labeling people early adopters (which in this context has a negative connotation - like we should know better to apply updates so quickly), many Joomla updates have important security fixes (as you know) so early adoption is important.
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- Jordan W
- Sr. Rocketeer
- Posts: 111
- Thanks: 2
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ka3media wrote:
OK, no matter if Gantry Cache is activated or not... wait a while (1h) and the error while loading "administrator/index.php?option=com_templates" is back.
Now try it with J-Cache off...
If you want to compress the time it takes to reproduce this error, simply reduce the cache time to less than an hour.
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