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[Closed] Problem with Gantry 5 Install

  • [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • I installed Joomla 3.4.3
      Installed Gantry 5 pkg
      Installed Hydrogen

      I can see template options on edit

      When I preview site I see this message

      "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework!"

      Can someone guide me as to what I may do to fix this issue??
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • I am also experiencing a problem between the Ganrty 5 installation and template installation. The Ganty 5 installation proceeds okay, but when I try to install Hydrogen template, I am getting the error message to install Gantry 5 first. Also getting
      Warning: Extension Install: Custom install routine failure.

      When I go to Extensions - Manage and search on gantry 5, all but the Gantry 5 (site) extensions are set to Protected Extension and thus cannot enable, as directed to do so in the Gantry 5 installation documentation.

      I have installed successfully on other sites so not sure why I am having problems here. This is just a test site before I attempt to install on my live site, so not crucial but eventually I would like to update my site.

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    • Last Edit: 8 years 7 months ago by CindyR.
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • CindyR wrote:
      When I go to Extensions - Manage and search on gantry 5, all but the Gantry 5 (site) extensions are set to Protected Extension and thus cannot enable, as directed to do so in the Gantry 5 installation documentation.

      Yes it seems only the first item can have its state set by the user. Could you please confirm that your server meets ALL these requirements http://docs.gantry.org/gantry5/basics/system-requirements
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • Patrick Ruble wrote:
      I installed Joomla 3.4.3
      Installed Gantry 5 pkg
      Installed Hydrogen

      I can see template options on edit

      When I preview site I see this message

      "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework!"

      Can someone guide me as to what I may do to fix this issue??

      Could you please confirm that your server meets ALL these requirements http://docs.gantry.org/gantry5/basics/system-requirements
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • After several attempts and an unistall, reinstall of Gantry 5 andmaking sure cache was purged, I got it working.

      I already have a second site on the same server running Gantry 5 so the requirements are met.

      Thanks
      Cindy
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 7 months ago
    • Patrick Ruble wrote:
      "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework!"

      Can someone guide me as to what I may do to fix this issue??

      Have you been able to resolve this issue or do you still require assistance?
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 6 months ago
    • I get this error message also

      "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework!"

      I have tried everything. I also have install on another site with no problems, but I am about to give up on this one.
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    Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 6 months ago
    • Barbara wrote:
      I get this error message also

      "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework!"

      I have tried everything. I also have install on another site with no problems, but I am about to give up on this one.

      Before you give up would you please create a Super Admin login for me along with FTP access info and place it in the SECURE part of your Reply

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      so that I can take a look.
  • Re: [Closed] Problem with Gantry 5 Install

    Posted 8 years 6 months ago
    • I have spent the better part of the morning trying to get Gantry v5x bundle installed and find it way to complicated, especially compared to v4.x. I get that once it is setup and installed correctly, after going through a lot of settings, that maybe in the long run it will allow for a more robust environment, but really, this is way too complicated for a Joomla environment.
      Maybe when I have a few days, maybe weeks, to play around with this new environment, I'll try again. But I am going back to Gantry 4 with its simplistic interface and function. You're making the transition from 4 to 5 way too complicated.
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