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SOLVED Joomla/Extension updates fail to install

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  • SOLVED Joomla/Extension updates fail to install

    Posted 4 years 4 months ago
    • I have tried to update my sites with the new release of Joomla, along with extension updates and I get the following error message

      Joomla\CMS\Filesystem\Folder::create: Could not create folder.Path: /hermes/bosnaweb20a/b197/ipg.bushokai
      Update path does not exist.

      This similar message is happening on the two sites I have and I'm running out of ideas. I have also tried to update 3 new installations (potential replacements of my current two sites) and they also fail.

      Thank you.
    #1434140
    • MrT's Avatar
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    Re: SOLVED Joomla/Extension updates fail to install

    Posted 4 years 4 months ago
    • Most likely your log or tmp paths are incorrect or are not writeable.

      1. in global config check log and tmp paths
      2. look in system > system info > folder permissions and see if the folders are not writeable.
      3. Look in apache erro log and security log (it may be that mod_security is blocking access).

      Correct your permission and/or paths using FTP.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1434141

  • Re: SOLVED Joomla/Extension updates fail to install

    Posted 4 years 4 months ago
    • Merry christmas, Mark!

      Thank you for this quick reply. I just got up after working on this until 3:30 am this morning and got it fixed. It was the the logs and tmp path. I was able to reset this and all of the updates came through without any further problems.

      Thanks again!
    #1434143
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    • MrT
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    Re: SOLVED Joomla/Extension updates fail to install

    Posted 4 years 4 months ago
    • You're very welcome. :) Merry xmas

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1434144

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