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SOLVED Upgrade to Joomla 4.1.2 failed
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- Erich Markert
- Jr. Rocketeer
- Posts: 36
- Thanks: 0
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So I performed the upgrade to Joomla 4.1.2 this morning and it failed, spectacularly.
The frontend just gives a system 500 error, while the administrator side displays SOME partially rendered information - none of which does anything.
The error that I continue to get on the administrator end is Error: 9 Class 'JDispatcher' not found.
Not sure how to fix this, or even if it's salvageable at this point.
Fortunately, I have a full backup of the system using akeeba, but have never done a restore.
Help!
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Erich Markert
- Jr. Rocketeer
- Posts: 36
- Thanks: 0
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Ok so I can't do anything with the site in that state so you will have to restore and let me look at it again before you do the update. Make sure that you followed this too
https://rockettheme.com/forum/announcements-all/287272-gantry-5-5-x-release-important-notes-before-you-update?start=0#1441743
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Erich Markert
- Jr. Rocketeer
- Posts: 36
- Thanks: 0
- With your premier support, do you handle backup restorations?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Not really, no. It's really for diagnosing/fixing urgent matters.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Erich Markert
- Jr. Rocketeer
- Posts: 36
- Thanks: 0
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So I did the restore according to akeeba's instructions for using kickstart and it seemed to all go well.
Unfortunately, while part of the page is rendered, what I'm getting now on the frontend is "0 Class 'Joomla\Console\Application' not found".
And on the admin side is:
An error has occurred.
Class 'Joomla\Console\Application' not found
Return to console
Thoughts on how to proceed?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Hmmm, that's not good. Have you by any chance changed PHP version too?
https://www.akeeba.com/support/site-restoration/34010:class-joomla-console-application-not-found.html
it sounds like you restored over the top of the updated site? you need to start with empty directory and database if you use kickstart.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Erich Markert
- Jr. Rocketeer
- Posts: 36
- Thanks: 0
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Thanks. I had already started deleting the directory and dropped all the tables.
I did try upgrading PHP to the first version 8, but I was still getting the mbstring error, even though mbstring shows as being enabled.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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I am saying you shouldn't update PHP until all the updates are working.
ok let me know how it goes.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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