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SOLVED Gantry 5 Mobile Menu / Windows Mobile

  • SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • Hi,
      I made a post in the Callisto forum but was told the problem was Gantry specific:

      www.rockettheme.com/forum/joomla-templat...n-with-windows-phone

      The windows mobile menu staggers when opened and does not close.

      I just can't see the point in using Callisto or later templates on a production site until the problem with Gantry 5 is fixed.

      Is there an ETA for a fix?

      Is there an official demo of Gantry 5 anywhere, other than Callisto that I can check back to for a test?
    • Last Edit: 7 years 4 weeks ago by RedRiverBlack.
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    Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
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  • Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • Details attached. The only issues I have is the mobile menu for windows phone not opening smoothly and not closing at all. Good luck!
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    Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • The ticket that Matt raised has been marked closed as our DEVS did testing and we released new versions of Gantry 5 and callisto template. You have both of these installed - so if you still have issue then I will have to reopen the ticket to have our DEVS look again as I don't have a windows phone to test this on.

      Regards, Mark.
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    Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
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  • Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • When the ticket was opened there were 3 issues...

      Issue 1: Mobile Menu is staggered on loading for Windows Phone.
      Issue 2: Mobile Menu does NOT close once opened on Windows Phone.
      Issue 3: Mobile Menu child links were not working on Windows Phone.

      They fixed Issue 3 and closed the ticket. Can you re-open the ticket and keep opened until issues 1 and 2 are also fixed please. A potential customer using a windows phone will get frustrated very quickly and probably leave a production website without making a purchase.
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    Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • I already have.

      Regards, Mark.
    • The following users have thanked you: RedRiverBlack

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  • Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 4 weeks ago
    • Cheers
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    Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 3 weeks ago
    • I also have a Windows 8.1 Phone (EDIT, duh, me, other thread.... don't have the optional Denim upgrade though) and the Mobile Menu is opening and closing at all levels on the current Callisto Version/Our Demo... it does stagger a bit though on the first level. All items are navigable as well... 1st and 2nd levels...

      Make sure you have the latest Callisto 1.1.1 and the latest Gantry 5 released 2 weeks ago.
    • Last Edit: 7 years 3 weeks ago by Matt.
    • SEARCH the forum first! These boards are rich in knowledge and vast in topics :woohoo:
  • Re: SOLVED Gantry 5 Mobile Menu / Windows Mobile

    Posted 7 years 3 weeks ago
    • Denim was a major upgrade for my Nokia 1020 and was not optional for me. Why wouldn't you want to accept the latest software on your mobile?
      That's promising to hear, but I think it would be better for everyone if RT set their targets to support the latest software for the main mobile devices as opposed to old software.

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