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Template list empty...

  • Template list empty...

    Posted 14 years 6 months ago
    • Hey guys!

      So here's a weird one...

      I've got a BlueHost site with a client who has numerous sub-domains, each with their own Joomla installs. A lot with Versatility 4, but a Firenzie and I think an Elemental.

      All of a sudden, ALL of the Joomla installs show NO TEMPLATES. In fact, when one goes to Template Manager, the screen you see doesn't even have the list itself! It shows what would be a Template edit (if there were any) with nothing in the Parameters except:

      The parameter file /templates//params.ini is unwritable!

      Now, on my other installs, an edit window for a template will have (for example):

      The parameter file /templates/rt_versatility4_j15/params.ini is unwritable!

      What the heck is going on here? This was not always this way!

      Thanks in advance!

      -- John Kiernan, Region 2 of OA
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    Re: Template list empty...

    Posted 14 years 6 months ago
    • Contact your host and see if they have done any maintenance / upgrades lately.

      Besides that, a link to your sites in question, or super admin details if a mod requests one would be the next step.
    • Thanks,
      jim
  • Re: Template list empty...

    Posted 14 years 6 months ago
    • Dear JEM:
      Of source, they swear they haven't done anything, and perhaps it's true and whenever this happened I didn't notice it. I checked my CPanel and it seems all the directories are set to 755, and the files at 644, so I'm not sure what else I should be looking for concerning rights.

      I'd be more than willing to have someone who knows more than I do about this look at the website. However, I don't want to post it here, as I believe this is a public board. Is there a way to send this information via email? Let me know.

      Thank you for being willing to help on this. It's absolutely baffling to me.

      -- John Kiernan
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    Re: Template list empty...

    Posted 14 years 6 months ago
    • I can't promise an answer as I've never seen this particular situation, but you can PM super admin details to me and I will take a look.

      If I can't find a solution, at least I can post for other mods to take a look in the 'moderator only' forum.
    • Thanks,
      jim
  • Re: Template list empty...

    Posted 14 years 6 months ago
    • Dear JEM,

      I sent you a PM with my details in it. Did you get it? Any idea of what might be going on to cause this template list to be empty?

      Thanks in advance!

      -- John Kiernan, Region 2 of OA
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    Re: Template list empty...

    Posted 14 years 6 months ago
    • Can you send them again?

      I don't think I deleted the message, but I can't seem to find it either.... :oops:
    • Thanks,
      jim
  • Re: Template list empty...

    Posted 14 years 6 months ago
    • Dear Jem -
      I've sent you a number of personal emails about this after your reply above, but have heard nothing.

      Should I take a hint?

      -- John Kiernan
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    Re: Template list empty...

    Posted 14 years 6 months ago
    • I have looked at my PMs from Nov 1, the first time I asked for them, as I said I couldn't find them.

      I don't have the original, and there is nothing in my inbox from you after Nov 4.
    • Thanks,
      jim
  • Re: Template list empty...

    Posted 14 years 6 months ago
    • So I just sent it again... I think.

      I hit reply to your PM and type in the things I needed and hit "Submit".

      However, when I look, it seems to be in my Outbox, not my "Sent Messages" folder.

      Did you get it? If not, what am I missing here? There doesn't seem to be any more "Send" buttons to push!

      If you DIDN'T GET THIS...

      Send me an email. My email address is my last name (at the end of this message) plus the number "7". And the domain is gmail -- and the obvious dot com as well.

      Thanks!

      -- John Kiernan
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    Re: Template list empty...

    Posted 14 years 6 months ago
    • Hi, Please verify the FTP address and login details.

      I keep getting kicked out when I try to login, I don't if it's the FTP address or the password that is incorrect.

      Actually, I've never seen an FTP address with an @ mark, so I used the standard 'ftp.domain.com, and in your case, org.

      Reply to the reply I sent you in my last PM, click on Quote at the top of the text box so we can keep all the info going in one message.
    • Thanks,
      jim

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