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SOLVED joomla 2.5 Blank administrator backend after login

  • SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • Hi,

      I have a problem to login to my administrator backend it give me the option to enter username and password and after i enter the info it will show a white screen.

      i didnt login to my backend for 4 months and the last time i did all was ok
      i will be so thankfull if some one can help me fix that problem
      my site is www.shapemycredit.com

      I have no problem to provide user login info

      thank you for the help
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    Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Clear your browser cache and try again. Look in browser console for an error message - and if it says server500 then look in the apache error log for a more detailed description of that error. I can get to the admin login screen without issue?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • sure
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    Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • So, as I said it's a server500 error - so what error message is in the apache error log please?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • how can i see the log

      when i put this code

      <VirtualHost *:80>
      ServerName joomla
      DocumentRoot /var/www/domains/joomla/html
      ErrorLog /var/www/domains/joomla/error_log
      CustomLog /var/www/domains/joomla/access_log common
      php_flag display_errors on
      php_value error_reporting 6143
      php_flag log_errors on
      php_value error_log /var/www/domains/joomla/php_log
      </VirtualHost>

      all site becouse error 500
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    Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • This is where you should be looking /var/www/domains/joomla/error_log

      you can normally access this in your cPanel.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
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    Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • I think your host has probably changed something on your server config - but I did also find this http://forum.joomla.org/viewtopic.php?f=624&t=848525 . I think you need to ask your host for assistance. It could be that they upgraded something on you and that your current joomla version and/or extensions are not compatible.

      Regards, Mark.
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  • Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • But i have 5 more joomla website on this host and all working fine without any problem only this one stop working one day
      and JCrypt floder are ok i tested it, even tryed to replace the configration to jce and still the same problem
    • Last Edit: 9 years 5 months ago by Moar Greenberg.
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    Re: SOLVED joomla 2.5 Blank administrator backend after login

    Posted 9 years 5 months ago
    • Maybe they have different version of things installed or different templates? I can only advise you what I see - ask your host for assistance.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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