RokSprocket backend load more button error - Nefario Template
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- Madde
- Newbie
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Hello guys,
I have installed the quickstart of Nefario template (from themexpert).
In the backend when editing 'Portfolio' module(RokSprocket), the load more button is not working.
When i click it, i have the following error message:
Uncaught TypeError: Cannot read property 'removed_item' of null
Do you guys know how to fix it? thanks
Best regards,
Miguel - Last Edit: 9 years 3 months ago by Madde.
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- DanG
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Hi Miguel
and welcome to the forumsThis image is hidden for guests.
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Madde wrote:I have installed the quickstart of Nefario template (from themexpert).
Do you guys know how to fix it? thanks
Not really as I don't use those templates
Having said that, your RokSprocket issue is valid so if you would please create a Super Admin login for me and place it in the SECURE part of your Reply
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I'd be glad to take a look.
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- Madde
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DanG wrote:
Hi Miguel
and welcome to the forumsThis image is hidden for guests.
Please log in or register to see it.
Madde wrote:I have installed the quickstart of Nefario template (from themexpert).
Do you guys know how to fix it? thanks
Not really as I don't use those templates
Having said that, your RokSprocket issue is valid so if you would please create a Super Admin login for me and place it in the SECURE part of your Reply
This image is hidden for guests.
Please log in or register to see it.
I'd be glad to take a look.
Hello DanG,
Sorry for late reply, but i went vacations
Thanks for the welcome.
Hope you still can help me ;D
Best regards,
Miguel
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- David Goode
- Preeminent Rocketeer
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Hi there,
You have the latest RokSprocket version but your Joomla is only 3.4.0 and should really be 3.4.3
My advice is to take a back up of the site and then update Joomla and see if this resolves the issue.
Thanks for your patience
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- DanG
- Preeminent Rocketeer
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Madde wrote:
Hello DanG,
Sorry for late reply, but i went vacations
Thanks for the welcome.
Hope you still can help me ;D
Best regards,
Miguel
If your referring to RokSprocket module #177 then it works fine for me in my chrome browser. What browser are you using?
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- David Goode
- Preeminent Rocketeer
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Hi Miguel,
Yesterday when using Chrome I had the same error as you did. Today it is working for me. In both cases I was using Chrome browser with Windows 10 PC.
Perhaps the hosting is a busy environment and may be timing out.
Hope this helps
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Madde
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David Goode wrote:
Hi there,David Goode wrote:
You have the latest RokSprocket version but your Joomla is only 3.4.0 and should really be 3.4.3
My advice is to take a back up of the site and then update Joomla and see if this resolves the issue.
Thanks for your patienceHi Miguel,
Yesterday when using Chrome I had the same error as you did. Today it is working for me. In both cases I was using Chrome browser with Windows 10 PC.
Perhaps the hosting is a busy environment and may be timing out.
Hope this helps
Hello David,
I'm Using Google Chrome aswell with windows 7 PC, and i still can't load more items, actually i have other administrator who can't either.
I will try to update Joomla version.
Thanks for the advice
Best Regards,
Miguel
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- Madde
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DanG wrote:
If your referring to RokSprocket module #177 then it works fine for me in my chrome browser. What browser are you using?
Hey Dang,
Yes it's RokSprocket module #177, i'm using chrome aswell, and it's not working :/
My chrome version is 44.0.2403.157 m
Best Regards,
Miguel
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- David Goode
- Preeminent Rocketeer
- Posts: 17058
- Thanks: 890
- Web Designer and Host
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Hi Miguel,
My Chrome version is also Version 44.0.2403.157 m
Yet when I tried your site just now I had the same problem as before, nothing loading other than the spinning icon.
I found a console message which referred to Uncaught TypeError: Cannot read property 'removed_item' of null. Having checked your portfolio category I saw some unpublished articles and I put them in trash (so they can be recovered if you still need them) and then checked the module again. It loaded just fine.
I suspect that the issue may still be with the old version of Joomla. Please use the free Akeeba Backup to take a copy of your site and keep it safe before you update Joomla.
If the problems continue then please let us know.
Thanks for your patience
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Madde
- Newbie
- Posts: 15
- Thanks: 0
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David Goode wrote:
Hi Miguel,
My Chrome version is also Version 44.0.2403.157 m
Yet when I tried your site just now I had the same problem as before, nothing loading other than the spinning icon.
I found a console message which referred to Uncaught TypeError: Cannot read property 'removed_item' of null. Having checked your portfolio category I saw some unpublished articles and I put them in trash (so they can be recovered if you still need them) and then checked the module again. It loaded just fine.
I suspect that the issue may still be with the old version of Joomla. Please use the free Akeeba Backup to take a copy of your site and keep it safe before you update Joomla.
If the problems continue then please let us know.
Thanks for your patience
Hey David,
I went checking if now I can load the rest of the portfolio category articles on module, and I still only see the spinning icon.
I will install Akeeba Backup, and try to update joomla.
Thanks for the help. When i updated joomla and test it, I let you know.
Thanks for the help so far!
Best Regards,
Miguel
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