I recently posted a couple of new threads, one was asking how to migrate from localhost to a live host, the second was asking advice about security measures for Joomla.
Both topics received the same basic reply about migration, obviously one of the threads WASN'T READ before replying. Thats cool, we all make mistakes, and I appreciated the migration advice.
Then my thread about migration was LOCKED, maybe believing that it was a double post (hence the double post reply).

I replied in the security thread asking why the migration thread was locked, yet still no one has responded or unlocked it. Not good enough.

I did indeed run into problems with the migration, but with NO THANKS to RT for locking my thread, it has now been sorted out with support from elsewhere that I didn't pay for, unlike here, and I finally have a live site.

This is very poor form and poor support hosting.
This isn't a high school chat room, and the standards here should reflect and be maintained to the operations of a professional business.

As a customer I expect the support here to be provided professionally, everyone has paid good money to a business be provided with goods and services for templates and a support forum to help each other.

Although I now have a sour taste in my mouth with regard to this forum, I will be needing to utilise it again to ask for the support I was promised before I signed up. I signed up for 1 YEAR in order to utilise 1 template PLUS the services promised in that time period, and I will utilise the services I purchased.

I expect far better in the future, and I expect my LEGITIMATE threads not to be locked for NO REASON.