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Can't install a template that is .tgz

    • JEM's Avatar
    • JEM
    • Preeminent Rocketeer
    • Posts: 17917
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    Re: Can't install a template that is .tgz

    Posted 15 years 8 months ago
    • If you downloaded in Chrome, it add a gz extension to the template name.

      So instead of template.tgz, the file gets names template.tgz.gz, which Joomla won't recognize.
    • Thanks,
      jim
    • koHd's Avatar
    • koHd
    • Newbie
    • Posts: 8
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    Re: Can't install a template that is .tgz

    Posted 15 years 8 months ago
    • JEM wrote:
      If you downloaded in Chrome, it add a gz extension to the template name.

      So instead of template.tgz, the file gets names template.tgz.gz, which Joomla won't recognize.

      Downloaded using Firefox. Firefox is my default browser. I just use IE to double check that a problem is not just Firefox related.

      But sure if it's as easy as uploading via FTP I needn't worry about the joomla UI install.

      Cheers.
    • koHd's Avatar
    • koHd
    • Newbie
    • Posts: 8
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    Re: Can't install a template that is .tgz

    Posted 15 years 8 months ago
    • Right I can't find the joomla directory when I connect to my site via FTP. The hosting providers are different to what I used in the past. I will ring them to find out what is up with that.

      But I do want to know why I can't upload the template normally through the joomla backend.

      It's very frustrating. It seems to be just Rocket Theme templates I can't do it with (I am a paid subscriber).

      Can anybody shed anymore light on the subject for me please?
    • prim's Avatar
    • prim
    • Preeminent Rocketeer
    • Posts: 17290
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    Re: Can't install a template that is .tgz

    Posted 15 years 8 months ago
    • It's a server configuration issue i cannot help you with unfortunately.
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG

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