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Log and Temp directories are "Unwriteable"

    • mjkahngr's Avatar
    • mjkahngr
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    Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • On an rt_ionosphere 2.5 template all directories have the same owner, group and permissions (_www:_www 755). All of the directories shown in the System Information->Directory Permissions report are "Writeable" except the Log directory and the Temp directory.

      I am trying to update from 2.5.8 to 2.5.11, but can't do this until I have access to those directories. I tried changing to 775, but it had no effect.

      What could be causing this problem and what is the solution?

      Thanks in advance.
    • Mitch
    • prim's Avatar
    • prim
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • Try 757, that must work...but you shouldn't use it because it might be a security risk. 755 is recommended but you need to fix the files/folders ownership in order for that to work properly.
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG
    • mjkahngr's Avatar
    • mjkahngr
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • The ownership/permissions are the same as the other directories that are writeable. What should they be?
    • Mitch
    • prim's Avatar
    • prim
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • Can you provide FTP login as well as Joomla admin login (in the secure tab) so i can have a look?
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG
    • mjkahngr's Avatar
    • mjkahngr
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • This message contains only secure information that is visible to prim, moderators and administrators
    • Mitch
    • prim's Avatar
    • prim
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • Thanks for the FTP access, can you also give me Joomla access as well as Cpanel access?
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG
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    • mjkahngr
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • This message contains only secure information that is visible to prim, moderators and administrators
    • Mitch
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • That administrator link doesn't appear to work? just shows homepage?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • mjkahngr's Avatar
    • mjkahngr
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • This message contains only secure information that is visible to mjkahngr, moderators and administrators
    • Mitch
    • MrT's Avatar
    • MrT
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    Re: Log and Temp directories are "Unwriteable"

    Posted 10 years 4 months ago
    • Well I guess you must have some other security feature active (like geo blocking) because I just get you're home page.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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