Gantry Admin Frozen
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
AndyBo wrote:
Hi Derek - That's interesting - I have RSFiles, RSComment, RSBlog and RS FormPro - So maybe I can solve my Gantry problem the same way - Not as code clever as you though - Can you help me identify where you went to comment out those codes? Was it in Gantry or RS? Which file(s)? Thanks!hi andy,
yea, i remember seeing some RS extensions on your site.
while we wait for derek's help, how about you check the default rocketlauncher install, then just add those RS extensions there to see if that's really what is breaking the template parameters in your case.
i don't have a subscription for those commercial extensions, so can't try myself at the moment.
kat
- Kat05 / QA Lead & Support / Germany
-
-
-
- Derek Buntin
- Jr. Rocketeer
- Posts: 31
- Thanks: 0
-
Hi Andy,
Yeah i nailed my issue to the rsfeedback plugin which was conflicting with Rokbox, it was loading the following code inside the following file on line 11 & 12: {root}/plugins/system/rsfeedbck.php
JHTML::_('behavior.modal'); JHTML::_('behavior.mootools');
I simply commented the code out and then everything started to work again.
What i did then was amend the plugin code further on line 62 & 63 and added a new line on 64:
//$modal = $rsfeedbackConfig['popup.modal'] == 0 ? '' : 'class="modal"'; //$rel = $rsfeedbackConfig['popup.modal'] == 0 ? '' : 'rel="{handler: \'iframe\', size: {x: 450, y: 400}}" '; $rel = $rsfeedbackConfig['popup.modal'] == 0 ? '' : 'rel="rokbox[940 600](rokbox)"';
so that the feedback popup would now use rokbox instead, which is better as it keep the site using the same functions and popups.
I hope this helps
Derek
-
-
-
- AndyBo
- Hero Rocketeer
- Posts: 309
- Thanks: 2
- Yeah - Great stuff - That's helped me narrow down and find the issue on my site... Again it's an RS Plugin - For me it was RS Files System Plugin - I turn that off (fortunately I don't need the functionality it gives) and now Gantry backend is unfrozen and working.... Yippeee!!!!! :cheesy:
-
-
-
- Derek Buntin
- Jr. Rocketeer
- Posts: 31
- Thanks: 0
-
-
-
- Jeff Collins
- Hero Rocketeer
- Posts: 369
- Thanks: 0
- I'm having this exact same issue without any RS plugins. I can't narrow it down... Have uninstalled and reinstalled my theme but no luck.
-
-
-
- Jeff Collins
- Hero Rocketeer
- Posts: 369
- Thanks: 0
- In the meantime I have taken my site offline as I can not modify the template in anyway. Can someone take a look at my site. I'll pm the information needed.
-
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
Jeff Collins wrote:
In the meantime I have taken my site offline as I can not modify the template in anyway. Can someone take a look at my site. I'll pm the information needed.hi jeff,
you can send me the details via pm.
thanks, kat
- Kat05 / QA Lead & Support / Germany
-
-
-
- Jeff Collins
- Hero Rocketeer
- Posts: 369
- Thanks: 0
-
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
hi jeff,
thanks for your pm, when i go to your ADMIN page, i see the login form without any styling and when i log in i get a 404 component not found error.
can you check?
thanks, kat
- Kat05 / QA Lead & Support / Germany
-
Time to create page: 0.092 seconds