Hi Brian,
Brian Shea wrote:
David Goode wrote:
Hi Alex,
By all means keep coming back and saying the same thing time and time again. But to support your argument please define "Standard User", which may be a great trick as I am fairly sure you do not have access to our member list. Even if you did you wouldn't have had the time to conduct a straw poll to see what percentage are developers versus your "standard users".
David, that's a tad bit rude. You are basically saying "we will keep ignoring you, since you know nothing".
Not rude, just blunt. If you keep coming back and saying the same thing over and over again in the same thread then perhaps the replies were not understood so they have to be simpler and more obvious.
Brian Shea wrote:
You seem to be placing "Standard User" into just "RT user".
I certainly hope you don't just look at type of memberships of RT users and assume that all that have 'Developer' plans are indeed developers. I don't know how anyone would know what each member actually is unless there was a poll done.
With the greatest respect Brian people only buy developer plans if they plan on looking after or creating more than one site. If that is the case then they should make the effort to understand the client's needs and advise accordingly. I have no issues with explaining G5 to clients. Where clients don't need particles I don't use them. And as was mentioned in this thread, I also let my clients choose a template as a starting point and when they do I highlight the particle elements and explain what needs to done if they wish to edit them. In some cases I just use an extension. I have not yet had a client where G5 was too complicated.
Brian Shea wrote:
As someone with a Developers plan, and someone that does see the power of G5, I have to say that I am thinking about the 'End Users', the one's we hand the website over to. Those are the 'normal people', the one's that don't care about CSS. I am the translator for them, trying to explain what the true talented geeks do. And this is where the disconnect is coming from.
Until front end editing becomes available it may be more complex to explain to end users but it isn't impossible. If I have a challenged client then I record the screen as I do the harder bits. This allows me to make a very short video and/or a pdf guide.
Brian Shea wrote:
I don't use Rocket Launcher, and I try to use a minimum of extensions. Why? Because I've taken over websites where 'developers' do all this fancy stuff, some customized, and most of it served no purpose but to make the developer look great. Oh, and if anything goes wrong, it's likely that same developer has a chance to make money fixing their custom creation. End users don't know about updates (yes, they should), and they don't know about keeping memberships.
Anyone developing for a third party has a duty of care to explain all those aspects. If the client then choose to ignore them it gets expensive very quick, especially if they get hacked.
Brian Shea wrote:
Perhaps I care too much for my clients, where I try to give them something they can update themselves if they have to without an education in a framework different than the main CMS.
I care for my clients which is why I show them how to use the backend admin. That way they are reminded about updates too. This is basic stuff and clients should be aware of it even if they choose not to use it.
Brian Shea wrote:
It's been over a year that G5 is out, and while it has improved greatly, it still has a way to go.
Please think about how often you are hearing "WTF?!", even from people that want all the features.
It's overwhelming for most, and when I see something overwhelming for experienced designers, then I know the resistance I will get from site owners when they go to just 'peek' at the template settings and are greeted with way too many options.
G5 has a long way to go and it is continually being developed. Some of those changes will be based on member feedback and some will be RocketTheme generated. Like most progressive things there will always be a WTF moment from users. Some just get on with it while others rebel against it. That is human nature and it is well documented in change management principles. Just look at the options on smartphones these days, huge amount. Doesn't stop people buying them and if you ask some owners what they use they tell you "making and receiving calls; sending text messages; and perhaps email and calendar reminders". A lot depends on the age of the user too. But even those who are technically challenged in the use of smartphones use their manual and work out the bit they do want.
Brian Shea wrote:
How about this.... think of how those Virus Scanners and anti-Malware software work. They default to the 'dummy version', with an option to see the advanced features. This would be fantastic to have, keeping the options available, but basically hiding them.
Does no one else unpublish some core components in Joomla? Like Banners, and maybe Contacts? I disable any component that is not needed so that when the Site Owner goes to the backend, they are not overwhelmed with menus filled with unknown concepts. If they are never going to use the Banner component, why should it be in the menu?
The simple/advanced option is one of the useful pieces of feedback in this thread and will get discussed further at RocketTheme. I always unpublish anything that is not being used on the site. I also delete any core content or demo content. For some clients I even set them up as Administrator rather than Super User to prevent them accessing certain areas. In a few cases with larger clients I have created extra Groups and new Access Control Levels. That is what developing websites is about when you take money from clients. The site has to match their needs and if that involves extra documents and training then it gets included in the quote.
Brian Shea wrote:
Visually appealing and intuitive does NOT mean dropping functionality.
Again, I agree G5 is powerful. But don't dismiss the call for it being more intuitive and understandable. It's obvious from the ongoing 'complaints' that there is something wrong. Saying RTFM, or 'open your mind', is a bit insulting to some of us that have read the manual and are open to change. And digging your heels in because you're 'right' is not going to help either side.
As was said by another member, it is not always possible to create the 'intuitive' interfaces we would like because the code would be too heavy and all benefits of site speed would then be lost. Can some elements be better? Of course and I have said this several times. We have 'inheritance' coming shortly and that is a major benefit for anyone using multiple outlines. We also have front-end editing on the list. But the reality is that the back-end will always be fairly complex because the template and framework do so much more than Joomla on its own.
If you want set functions from extensions instead of particles then you can still keep it simple for your clients. If you want to use particles then you will have educate your clients in their use.
It is all about choices.