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Runtime Error

  • Re: Runtime Error

    Posted 8 years 9 months ago
    • My apologies. You have it correct Dan. I left out "administrator".

      I also forgot to mention the IP address whitelist. You will not be able to login unless I add your IP to the admin whitelist.

      Regards
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    Re: Runtime Error

    Posted 8 years 9 months ago
    • Michael Creary wrote:
      My apologies. You have it correct Dan. I left out "administrator".

      I also forgot to mention the IP address whitelist. You will not be able to login unless I add your IP to the admin whitelist.

      Regards

      Okay how about this as a compromise it's 3:33PM EST (UTC 1933) as I post this. Some time whne you see this post disable your whitelist. As soon as I'm up I'll check your site first thing and when I'm done I'll re-enable your Admin Tools IP Whitelist.
    • Last Edit: 8 years 9 months ago by DanG.
  • Re: Runtime Error

    Posted 8 years 9 months ago
    • its disabled
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    Re: Runtime Error

    Posted 8 years 9 months ago
    • Michael Creary wrote:
      its disabled

      Cool - checking now
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    Re: Runtime Error

    Posted 8 years 9 months ago
    • Okay I just tried the "doc.php" link you gave me and I get a different error message:
      "Error displaying the error page: Unable to load renderer class: View not found [name, type, prefix]: article, php, contentView"
  • Re: Runtime Error

    Posted 8 years 9 months ago
    • I get that too now. The site is currently online to run some security checks. could that make a difference?
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    Re: Runtime Error

    Posted 8 years 9 months ago
    • Michael Creary wrote:
      I get that too now. The site is currently online to run some security checks. could that make a difference?

      I just tried doc.php on my local Corvus and it responded correctly with:
      "Not Found

      The requested URL /Corvus33/doc.php was not found on this server."

      Try this, I've logged out, disable your .htaccess -> Admin -> Site or System -> Global Configuration -> Site -> SEO Settings -> Use URL rewriting -> NO

      and then see what doc.php error you get.
  • Re: Runtime Error

    Posted 8 years 9 months ago
    • Thanks dan,

      I will do this as soon as they finish the security tests and let you know the response.

      Regards
  • Re: Runtime Error

    Posted 8 years 9 months ago
    • Use URL rewriting is already set to "no".

      With .htaccess on I get "Error displaying the error page: Unable to load renderer class: View not found [name, type, prefix]: category, php, contentView"

      With .htaccess off I get "The requested URL was not found on this server"

      I no longer get the original error that exposed info about the site but I don't know what has changed to cause it.
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    Re: Runtime Error

    Posted 8 years 9 months ago
    • Michael Creary wrote:
      Use URL rewriting is already set to "no".

      With .htaccess on I get "Error displaying the error page: Unable to load renderer class: View not found [name, type, prefix]: category, php, contentView"

      With .htaccess off I get "The requested URL was not found on this server"

      I no longer get the original error that exposed info about the site but I don't know what has changed to cause it.
      .htaccess off I get "The requested URL was not found on this server"

      Thats the key - something in your .htaccess is circumventing Joomla being able to access the files to generate the proper message.

      EDIT: One of our dev gurus suggested this "Try changing Deny from all to Allow from all in your conf and see if that helps."
    • Last Edit: 8 years 9 months ago by DanG.

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